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Author Topic: Anyone at Derann - HEEELLP!!!! :-( :-( :-(
Jan Bister
Darth 8mm

Posts: 2629
From: Ohio, USA
Registered: Jan 2005


 - posted June 21, 2005 09:26 PM      Profile for Jan Bister   Email Jan Bister   Send New Private Message       Edit/Delete Post 
Gary, Duncan, Adrian, and anyone on the forum who knows a bit about email... I don't know what the #*!? is going on but I just can't seem to get through to you via email anymore, even if I put DFS and nothing else in the subject field.

Attached is a transcript from yet another returned email I got after sending a message to Adrian today (who, for some reason, was listed as the reply-to address in Gary's emails).

Can you figure this out?? I hope so, because I can't!!! [Frown] [Frown] [Frown] [Frown] [Frown]

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Call me Phoenix. *dusts off the ashes*

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Duncan MacLeod
Junior
Posts: 30
From: Dudley
Registered: Jun 2003


 - posted June 22, 2005 04:15 AM      Profile for Duncan MacLeod   Author's Homepage   Email Duncan MacLeod   Send New Private Message       Edit/Delete Post 
Dear Jan,

I have just had a reply from our technician. He has informed us that you are using Roadrunner to send mails, which has been blacklisted by our hosts due to excessive spam volumes.

He has informed us that if you refigure your SMTP to sent mail via your ISP this will solve the problem. As I am no technician myself I am just relaying the information so if you get stuck maybe somebody on the site will be able too shed some light.

Sincerely,

Duncan

[ June 22, 2005, 05:49 AM: Message edited by: Duncan MacLeod ]

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Why not visit the Derann Film Services website on www.derann.co.uk

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Tom Photiou
Film God

Posts: 4837
From: Plymouth U.K
Registered: Dec 2003


 - posted June 22, 2005 10:38 AM      Profile for Tom Photiou   Email Tom Photiou   Send New Private Message       Edit/Delete Post 
Dear Drooper,
As the they sing in rocky Horror, "Dont get hot and flusterd"
Couldnt resist, sorry old bean [Big Grin] [Big Grin]

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Jan Bister
Darth 8mm

Posts: 2629
From: Ohio, USA
Registered: Jan 2005


 - posted June 22, 2005 09:07 PM      Profile for Jan Bister   Email Jan Bister   Send New Private Message       Edit/Delete Post 
Heh... I was beginning to have a feeling Roadrunner was the problem! Now I'm not quite clear what Duncan is saying about reconfiguring my SMTP server (it already is going through my ISP's own SMTP server) so I guess this means I have to open a free webmail account with Yahoo or something, and use that to get in touch with Derann.

Sigh. [Embarrassed]

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Call me Phoenix. *dusts off the ashes*

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