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Author
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Topic: General PC help needed
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Martin Jones
Phenomenal Film Handler
Posts: 1269
From: Thetford , Norfolk,England
Registered: May 2008
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posted May 31, 2009 09:00 AM
Michael,
I'm not a computer expert, so I'm not able to enter into an analysis of your problem but that message indicates that the program needed to open the file is for some reason not acessible on your computer.
Beecause you are talking about files downloaded with emails and from websites, would they be all the same type of file...say .PDF files? If all the files are the same type then you need to re-install the program that they need; for example .PDF files need Adobe Acrobat Reader, which practically everyone has installed on their machine, and which is a free download if you need to reinstall. Re-installing the correct program should repair the existing installation if it has become corrupt. Are all the files you are having trouble with the same type?
Depending on your computer literacy and understanding, you can Google .. "windows cannot open this file" for a whole list of possible helpful articles. If everything fails, I usually fall back on asking the 10 year old next door!
Martin
[ May 31, 2009, 11:00 AM: Message edited by: Martin Jones ]
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Retired TV Service Engineer
Ongoing interest in Telecine....
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Claus Harding
Phenomenal Film Handler
Posts: 1149
From: Washington DC
Registered: Oct 2006
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posted May 31, 2009 09:04 AM
Michael,
The only two things I can think of is that a virus may have disabled something in Windows, or some extension has gotten corrupted from, say, a PC crash.
Have you tried to download a separate graphics/file viewer (IrfanView)? It is simple and free.
OpenOffice is free too, and should open any text docs for you.
I know it is a pain, but if you find that Windows needs to be re-installed, and this is the only thing wrong, these might be a workaround for you instead of re-installing.
These are my initial thoughts; maybe others can add more.
Best of luck,
Claus.
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"Why are there shots of deserts in a scene that's supposed to take place in Belgium during the winter?" (Review of 'Battle of the Bulge'.)
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Martin Jones
Phenomenal Film Handler
Posts: 1269
From: Thetford , Norfolk,England
Registered: May 2008
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posted May 31, 2009 01:50 PM
Michael,
.doc and .rtf; I presume you use Word or Wordpad for these.
Check the "associations" as follows...
Open "My Computer" - Tool Menu - Folder Options - File Types -
Under "Registered File Types" scroll down to "DOC" and click on it. In the lower pane it should say "Opens with Microsoft Word"(or Wordpad). If it DOESN'T,
Click Change, select WORD or WORDPAD from the list of recommended programs, and make sure that the "Always use...." check box is ticked. Click OK.
If it DOES,
click Change and make sure the "always use.... " box is ticked. Click OK.
Then close the File windows and My Computer.
Then repeat the above for .RTF
If .DOC and RTF files still don't open, then re-install Microsoft Word (or Wordpad, if that's what you use) by going to Settings - Control Panel - Add or Remove programs - Microsoft Office9 or Wordpad) - and select the "Change" option. Follow the instructions.
None of that will hurt your computer.
If it still doesn't work, you may have to re-install Windows.
If you're unsure about how to do tha seek professional help.
Best of luck,
Martin
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Retired TV Service Engineer
Ongoing interest in Telecine....
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