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» 8mm Forum   » General Yak   » Ebay madness. Is it just me?

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Author Topic: Ebay madness. Is it just me?
John Yapp
Expert Film Handler

Posts: 148
From: Telford England.
Registered: Dec 2011


 - posted November 25, 2013 04:18 PM      Profile for John Yapp   Email John Yapp   Send New Private Message       Edit/Delete Post 
I have just won a super 8mm film on ebay with a bid of £3.95. The seller informs me that it has been sent recorded delivery, to be signed for. When this does not happen, due to me being at work when the postman delivers, I will face an 8 mile trip to my local sorting office to pick up the film, where I will wait in line for 10 to 15 minutes (if I'm lucky) to sign for my film. Why? it was a £4 item for Chrissakes!! This seems to happen quite regularly. Anyone else suffer from this one?

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Dominique De Bast
Film God

Posts: 4486
From: Brussels, Belgium
Registered: Jun 2013


 - posted November 25, 2013 06:08 PM      Profile for Dominique De Bast   Email Dominique De Bast   Send New Private Message       Edit/Delete Post 
It happened also several times with me. The post office is not far away but is often busy and if the postman lets you the note on a Friday, you have to wait until the next Monday to pick your mail up. It also happens with some labs when you have a film processed. The post & packing can be more expensive than the process itself !

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Dominique

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Bryan Chernick
Jedi Master Film Handler

Posts: 654
From: Bothell, WA, USA
Registered: Mar 2010


 - posted November 25, 2013 06:35 PM      Profile for Bryan Chernick   Email Bryan Chernick   Send New Private Message       Edit/Delete Post 
The only time it happens to me is when there is postage due because the seller didn't weigh the package. I always complain and get a refund even if it's 5 cents just to make a point.

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Lee Mannering
Film God

Posts: 3216
From: The Projection Box
Registered: Nov 2006


 - posted November 26, 2013 12:50 AM      Profile for Lee Mannering     Send New Private Message       Edit/Delete Post 
And that will be the very reason people these days prefer to send things recorded as some are quick to complain even just for a few bob. Far better to know something you have sent has been received than chance your arm as they say.

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Maurice Leakey
Film God

Posts: 5895
From: Bristol. United Kingdom
Registered: Oct 2007


 - posted November 26, 2013 02:44 AM      Profile for Maurice Leakey   Email Maurice Leakey   Send New Private Message       Edit/Delete Post 
My postman gives a real personal service, he signs himself for delivery, and then pops it through my letter box.

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Maurice

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Paul Mason
Jedi Master Film Handler

Posts: 540
From: Aldershot, Hampshire, UK
Registered: Nov 2013


 - posted November 26, 2013 03:05 AM      Profile for Paul Mason     Send New Private Message       Edit/Delete Post 
You can get recorded parcels re-delivered if you're out by going on the Royal Mail website if you know the tracking number.

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Paul.

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Dominique De Bast
Film God

Posts: 4486
From: Brussels, Belgium
Registered: Jun 2013


 - posted November 26, 2013 04:22 AM      Profile for Dominique De Bast   Email Dominique De Bast   Send New Private Message       Edit/Delete Post 
The choice should be left to the buyer as he is the one who will pay.

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Dominique

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Terry Sills
Phenomenal Film Handler

Posts: 1423
From: Weymouth,Dorset,England
Registered: Oct 2012


 - posted November 26, 2013 12:22 PM      Profile for Terry Sills   Email Terry Sills   Send New Private Message       Edit/Delete Post 
I always send 'signed for' having been the victim of certain buyers claiming not to have received the item sent by me. A sign of the times I'm afraid. While the majority are honest Ebay also attracts the other sort, who are out to make a quick buck.

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David Guest
Phenomenal Film Handler

Posts: 1704
From: Lancashire, UK
Registered: Oct 2011


 - posted November 26, 2013 12:28 PM      Profile for David Guest   Email David Guest   Send New Private Message       Edit/Delete Post 
terry your right I send my items recorded has some buyers say they have not received it so seller loses out ,when selling on ebay I always put on postage charge and include recorded .if buyer thinks its to much then he has 2 options pick it up or don't bid

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Dominique De Bast
Film God

Posts: 4486
From: Brussels, Belgium
Registered: Jun 2013


 - posted November 26, 2013 12:33 PM      Profile for Dominique De Bast   Email Dominique De Bast   Send New Private Message       Edit/Delete Post 
Why not letting to the buyer the choice of a non registred invoice at his own risk ? It happened oftent (not only on Ebay) that I cancelled an order at the last step when I saw the post and packing costs. Of course, it happens more often to people from small countries as they have to buy specific items from abroad.

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Dominique

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Osi Osgood
Film God

Posts: 10204
From: #399R K.O.A. Mountian Home, ID. 83647
Registered: Jul 2005


 - posted November 26, 2013 12:37 PM      Profile for Osi Osgood   Author's Homepage   Email Osi Osgood   Send New Private Message       Edit/Delete Post 
I agree, it seems like an awful lot of effort for such a small dollar amount film. I only do the signing sort of thing when it's a very valuable package.

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"All these moments will be lost in time, just like ... tears, in the rain. "

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David Guest
Phenomenal Film Handler

Posts: 1704
From: Lancashire, UK
Registered: Oct 2011


 - posted November 26, 2013 01:07 PM      Profile for David Guest   Email David Guest   Send New Private Message       Edit/Delete Post 
tried that dom then if item gets lost buyer files a claim item not received so you end up paying him out and you lose out .I never send anything unless its recoreded if buyer does not want this service then he should not bid

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Paul Mason
Jedi Master Film Handler

Posts: 540
From: Aldershot, Hampshire, UK
Registered: Nov 2013


 - posted November 27, 2013 03:03 AM      Profile for Paul Mason     Send New Private Message       Edit/Delete Post 
David is right. Paypal make it a condition that a seller uses a delivery service with proof of delivery. I don't bother for anything under £5 and take the small risk.

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Paul.

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Lee Mannering
Film God

Posts: 3216
From: The Projection Box
Registered: Nov 2006


 - posted November 27, 2013 03:20 AM      Profile for Lee Mannering     Send New Private Message       Edit/Delete Post 
I’m with you David, people have a choice to buy something or not and in the same way a seller has a choice to chance it or take sensible precautions on tracking goods. Better safe than sorry as they say.

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Adrian Winchester
Film God

Posts: 2941
From: Croydon, London, UK
Registered: Aug 2004


 - posted November 27, 2013 07:18 AM      Profile for Adrian Winchester   Email Adrian Winchester   Send New Private Message       Edit/Delete Post 
I fully understand the rationale to send something recorded, in view of the cases of buyers who claim they haven't received a package that has almost certainly arrived. However, in the case of something up to the value of £20, if you have proof of posting (which is free), I'd be inclined to tell a buyer who doesn't request recorded delivery that I'd obtained proof of postage, which I'd hope would discourage them from claiming that the item hadn't arrived. If they did do this, the Royal Mail would contact them to ask them to confirm that the item had not been delivered, as this would follow on from my putting in a compensation claim with the relevant evidence. The recipient might get away with a free item, but I expect the RM keep a record of such addresses and they may not wish to push their luck by repeatedly saying that eBay items have not arrived.

Incidentally, recorded delivery seems to be meaningless in my area as my postmen often ignore the recorded delivery sticker and post the item (or leave it in the porch if it won't go through the letterbox) without finding out whether I'm at home or not!

[ November 27, 2013, 11:30 AM: Message edited by: Adrian Winchester ]

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Adrian Winchester

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Dominique De Bast
Film God

Posts: 4486
From: Brussels, Belgium
Registered: Jun 2013


 - posted November 27, 2013 09:08 AM      Profile for Dominique De Bast   Email Dominique De Bast   Send New Private Message       Edit/Delete Post 
I have to say that a recorded item was lost by the Belgian post and I never received any compensation for it.

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Dominique

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Paul Mason
Jedi Master Film Handler

Posts: 540
From: Aldershot, Hampshire, UK
Registered: Nov 2013


 - posted November 27, 2013 09:15 AM      Profile for Paul Mason     Send New Private Message       Edit/Delete Post 
I agree that you can get redress from Royal Mail even if Paypal refunds the buyer but this process is very lengthy. If you use recorded delivery or a courier then your money is protected against most Paypal claims especially if you have tracking details. Every seller has to decide whether they take the risk for lower value items.

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Paul.

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Robert Crewdson
Phenomenal Film Handler

Posts: 1031
From: UK
Registered: Jun 2013


 - posted November 27, 2013 09:53 AM      Profile for Robert Crewdson     Send New Private Message       Edit/Delete Post 
As Adrian pointed out, there is a growing tendency for Royal Mail to deliver Recorded Delivery items without obtaining a signature. Best to use a courier service, often cheaper and you can follow its progress.

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Lee Mannering
Film God

Posts: 3216
From: The Projection Box
Registered: Nov 2006


 - posted November 27, 2013 12:27 PM      Profile for Lee Mannering     Send New Private Message       Edit/Delete Post 
Sent all my business mail today. Interesting to note First class recorded was only 10p more than second. Whats afoot I wonder? Send for Paul Temple.

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David Ollerearnshaw
Phenomenal Film Handler

Posts: 1373
From: Penistone Sheffield UK
Registered: Oct 2012


 - posted November 27, 2013 05:11 PM      Profile for David Ollerearnshaw   Author's Homepage   Email David Ollerearnshaw   Send New Private Message       Edit/Delete Post 
Lee, The thing at the end of your leg [Smile]

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I love the smell of film in the morning.

http://www.thereelimage.co.uk/

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Winbert Hutahaean
Film God

Posts: 5468
From: Nouméa, New Caledonia
Registered: Jun 2003


 - posted November 27, 2013 07:35 PM      Profile for Winbert Hutahaean   Email Winbert Hutahaean   Send New Private Message       Edit/Delete Post 
This is the thing in Canada.

1. Apart from individual Post Office, there are so many post offices attached to "Shopperdrugmart", i.e the chain stores you may find in any suburb. In case of undelivered items, I need only to collect them at neighborhood store. Cost me nothing and no lines. If I prefer to collect them at a particular store that is e.g. close to my office, I call the PO's toll free number to redirect them.

2. I once sent a non-recorded and non-traceable parcel to Thailand (a small packet international). It was lost in transit. I called the PO's toll free number to report this case. The agent collected my data as well asking me for the item value (it was $60). Not too long a cheque from PO arrived at my door for $90 because the PO also reimbursed for the cost of shipping. The PO did not need to see me in person nor asking for a copy of my ID card.

This is what make me comfortable using Canada Post Office.

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Winbert

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