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Author Topic: E BAY GRRRRR----
Bruce Wright
Expert Film Handler

Posts: 140
From: Denham Springs, La.
Registered: Oct 2011


 - posted May 20, 2012 04:54 PM      Profile for Bruce Wright   Author's Homepage   Email Bruce Wright   Send New Private Message       Edit/Delete Post 
Just tried several times to place a bid on an Elmo Super 8mm film sound projectoe st-1200. All I could get was "Some of your information is not available at this time. Please try again later." The projector sold for only $87.00. Someone got a good deal. I had a cut off price of $120.00 Anyone else got one for 87.00 ? Need it for back-up.

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Bruce Wright

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 20, 2012 05:32 PM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
Bruce

I got the same messages. However, I was the SELLER! I feel it cost me money because of EBay's errors. But, nothing I can do about it because it wouldn't be fair to the winner. Just another EBay SNAFU! [Mad]

PatD [Wink]

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Winbert Hutahaean
Film God

Posts: 5415
From: Nouméa, New Caledonia
Registered: Jun 2003


 - posted May 20, 2012 06:01 PM      Profile for Winbert Hutahaean   Email Winbert Hutahaean   Send New Private Message       Edit/Delete Post 
I don't get it here. So Pat your projector was sold ONLY for $87!!!?? (too bad ... It is supposed to be above $150!)

On the other hand, Bruce tried to bid but he could not? What's wrong???

And wbat that message meant to be?

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Winbert

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 20, 2012 06:08 PM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
Win

Obviously a problem with the ebay site. But The buyer knew he got a great deal because he paid within seconds of auctions end.

PatD [Mad]

There is a technical term for it here in the US. S@%t happens!

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Winbert Hutahaean
Film God

Posts: 5415
From: Nouméa, New Caledonia
Registered: Jun 2003


 - posted May 20, 2012 08:41 PM      Profile for Winbert Hutahaean   Email Winbert Hutahaean   Send New Private Message       Edit/Delete Post 
There must be something wrong here, and how could you Pat got the same message while you are the seller??

While you still have to finalize your sale you might raise this issue too to Ebay. It perhaps there is a somekind of hacker that could hijack a low starting price listing?

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Winbert

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 20, 2012 09:07 PM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
All ready did. There is nothing they can do. They said that is was only previous listings that the problem was with. They said that if bid couldn't come through the auction would not have ended. Also, thateven another bidder getting that message would still be able to bid. Just not see their own history. Sounds like bullcrap to me. All I know is I took a beating on that projector. I could have easily gotten 150.00.

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Alan Rik
Film God

Posts: 2210
From: New York City, NY, USA
Registered: Jun 2003


 - posted May 20, 2012 10:10 PM      Profile for Alan Rik   Email Alan Rik   Send New Private Message       Edit/Delete Post 
In the future Pat you actually can not sell the projector for that amount and explain it to the buyer what happened. I once did a buy it now for an Elmo ST1200 Mint in the box for $249. It was worth at least 2x that. I paid via Paypal and I got a message by the seller that they made a mistake in the listing and he apologized. It was relisted and sold for $499. Se la vie. You shouldn't have to take a beating due to an Ebay snafu.

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 20, 2012 10:42 PM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
Alan

I made a second call to EBay and still got nowhere. Even though they admit to site issues I am still obligated to complete the transaction. They are saying that bids still could be placed resulting in the auction ending at it's scheduled time. In other words they don't give a s*&t. So, that's it I take a hit and lose money. The buyer is very happy. So I learned a lesson here. If this happens again I will end the auction early myself and relist with appologies to bidders. End of story.

[Wink] [Razz] [Confused] [Eek!]

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Winbert Hutahaean
Film God

Posts: 5415
From: Nouméa, New Caledonia
Registered: Jun 2003


 - posted May 21, 2012 06:24 AM      Profile for Winbert Hutahaean   Email Winbert Hutahaean   Send New Private Message       Edit/Delete Post 
Alan, I don't agree with cancelling the transaction because buyer doesn't know what is hapenning. If that is allowed then it is unfair for buyers and everytime a listing sold beyond the seller's expectation then seller will easily say "sorry not for sale".

The only things is to bring EBAY shares the responsibility to this problem becuase they admit there was a site problem.

Otherwise list your item at the starting price you consider not too low (but usually attract less bidders)

Btw, any of this member understands the law? maybe a lawyer? I want to know what the US law says about a third party holding money of the transaction between another parties eg: Mr. A buys a house from Mr. B through Mr. C as the property agent. Mr. A gives the money Mr. B via Mr. C but instead of Mr. C giving the money to Mr. B, he holds it for 21 days. Mr. C can actuaaly raise benefit from the bank interest within that 21 days.

Any comment?

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Winbert

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Vincent Zabbia
Master Film Handler

Posts: 372
From: Montrose, NY
Registered: Feb 2011


 - posted May 21, 2012 08:50 AM      Profile for Vincent Zabbia   Author's Homepage   Email Vincent Zabbia   Send New Private Message       Edit/Delete Post 
To avoid this problem, the seller should have a starting price no lower than what he would accept for the item he is selling. Other option is to have a reserve price. This I find protects the seller, but will also scare away buyers...

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Vincent Zabbia

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 21, 2012 09:20 AM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
Vincent

You are absolutely right. A lesson well learned. And with my 8 years on EBay I should have known better. [Frown]

PatD

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Joe Balitzki
Jedi Master Film Handler

Posts: 529
From: Charleston, SC, USA
Registered: Aug 2005


 - posted May 21, 2012 09:34 AM      Profile for Joe Balitzki   Email Joe Balitzki   Send New Private Message       Edit/Delete Post 
Pat,
If you had started the auction with a higher price you might have dampened bidder's enthusiasm. With the economy being what it is, a low starting bid is often necessary. It sucks that eBay won't compensate you for their error. After auction and PayPal fees, you must have made very little on the projector [Frown]

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Movie Lovers Do It in the Dark

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Hugh Thompson Scott
Film God

Posts: 3063
From: Gt. Clifton,Cumbria,England
Registered: Jan 2012


 - posted May 21, 2012 10:32 AM      Profile for Hugh Thompson Scott   Email Hugh Thompson Scott       Edit/Delete Post 
Hello Winbert,regarding what you're saying on the third party
holding someones money,this is a bitter pill to swallow I know,
but lawyers have been doing it for years along with various other
institutions and not a hint of any interest that might have been
accrued.Except if the "boot is on the other foot",and you owe them,then interest charges will be taken into account.

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 21, 2012 11:05 AM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
Joe

You are also right. I started the bidding with a 50.00 price. It had 223 hits and 15 people watching the last 2 minutes of the auction. I really thought there was going to be a bidding war. But, it didn't happen because of EBays site issues. And of course they didn't care about that. I have been selling on EBay for 8 years and when you have that many watchers in the last 2 minutes of the auction there is always a bidding war. You just sit there , refresh the screen and watch the bids go up. I hope it went to a member of this forum but I doubt it. [Confused]

PatD

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Hugh Thompson Scott
Film God

Posts: 3063
From: Gt. Clifton,Cumbria,England
Registered: Jan 2012


 - posted May 21, 2012 12:15 PM      Profile for Hugh Thompson Scott   Email Hugh Thompson Scott       Edit/Delete Post 
Pat, you have our sympathies on this.I think it would have sold on
here,regardless of shipping costs because unless someone picks
the item up in person,then shipping can't be avoided.These
machines are going to get less and less and the cost of postage
is going to increase, so my view is if anyone sees an item they
want,go for it,regardless of shipping,because that isn't going to
go away,but the chances of getting a projector that has been cared for by someone like Pat are getting less by the day.

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Tom Photiou
Film God

Posts: 4758
From: Plymouth U.K
Registered: Dec 2003


 - posted May 21, 2012 12:57 PM      Profile for Tom Photiou   Email Tom Photiou   Send New Private Message       Edit/Delete Post 
Sorry but if e bay messed up like that for me id refund and go straight onto ebay and make a complaint and ensure they refunded all your costs and allowed you to re-list again, this is a company error, not the sellers.

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Hugh Thompson Scott
Film God

Posts: 3063
From: Gt. Clifton,Cumbria,England
Registered: Jan 2012


 - posted May 21, 2012 01:10 PM      Profile for Hugh Thompson Scott   Email Hugh Thompson Scott       Edit/Delete Post 
Actually Tom has a point,Pat is being made the fall guy for their
shortcomings.Surely in legal terms that can't be right. As has
already been asked by Winbert,do we have anyone on the Forum
that has any knowledge of the legalities in the US regarding this
predicament.Common sense dictates that something is terribly
wrong with Ebay and it must be addressed.

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Vincent Zabbia
Master Film Handler

Posts: 372
From: Montrose, NY
Registered: Feb 2011


 - posted May 21, 2012 01:14 PM      Profile for Vincent Zabbia   Author's Homepage   Email Vincent Zabbia   Send New Private Message       Edit/Delete Post 
I've dealt with Pat in the past and found him to be a very honest guy..That said, Ebay has no compassion for nice guys and fighting them would be like fighting city hall. Like I said earlier Pat. Start at a price you would be happy with. The listing fees are not that much higher and as for scaring away customers. They won't help you get an apartment on Park Avenue.. And if your item gets no bids, c'est la vie and turn the page.. "Good luck on your next sale"

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Vincent Zabbia

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 21, 2012 09:58 PM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
Thanks for all your comments and compliments guys. I posted here that I listed it on EBay. I figured the buyer would have more protection that way. Especially with a high ticket item. But, hey I shipped it today and it's water over the dam. At least I can sleep tonight. My conscience is clear. [Smile]

Matter of fact...I even sent the buyer the link for the lamp house cover that Vincent mentioned! [Razz]

[ May 22, 2012, 12:42 PM: Message edited by: Pasquale DAlessio ]

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Janice Glesser
Film Goddess

Posts: 3337
From: Sunnyvale, CA USA
Registered: Sep 2011


 - posted May 21, 2012 10:07 PM      Profile for Janice Glesser   Email Janice Glesser   Send New Private Message       Edit/Delete Post 
I love your attitude Pat. Life's too short to get your feathers ruffled over something your probably have no control over. Lesson to be learned and move on....You're the MAN Pat [Smile] [Smile] [Smile]

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Janice

"I'm having a very good day!"
Richard Dreyfuss - Let It Ride (1989).

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Pasquale DAlessio
Film God

Posts: 3523
From: Bristol,RI, USA
Registered: May 2010


 - posted May 21, 2012 10:35 PM      Profile for Pasquale DAlessio   Email Pasquale DAlessio   Send New Private Message       Edit/Delete Post 
HI Jan

And you da woman!

Let me tell you a quick story from a few years ago at work.

A guy called me a brown noser. So I approached him with a mad look and said "You got a lotta balls calling me a brown noser. He looked a little scared. Then I said...How stupid are you? I'm an ass kisser. Any idiot knows brown nosing doesn't get you anywhere. As kissing is where it at! We both had a chuckle. true atory Jan. I hope no one is offended by the terms and can get a laugh out of this. I love to turn things around. It's a hoot!

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Janice Glesser
Film Goddess

Posts: 3337
From: Sunnyvale, CA USA
Registered: Sep 2011


 - posted May 21, 2012 11:47 PM      Profile for Janice Glesser   Email Janice Glesser   Send New Private Message       Edit/Delete Post 
[Razz] [Razz] [Razz]

--------------------
Janice

"I'm having a very good day!"
Richard Dreyfuss - Let It Ride (1989).

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