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Topic: So I just filed a claim with Deutsche Post for damaged item?
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Alan Rik
Film God
Posts: 2211
From: New York City, NY, USA
Registered: Jun 2003
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posted September 21, 2017 08:23 PM
When I received the projector it was in an oversized box. There were no rips or tears to the box but it was not structurally sound looking. It looked and felt a little soft like a bean bag. I opened it up and first thing i saw was it was filled to the top with these little green packing pieces called Flo Pack. They look like Harvest Snapea crisps! I put my hand down, down, and down and then I felt the projector. It was on the bottom of the box. I wasn't worried yet because I thought maybe they placed some foam or styrofoam or SOMETHING on the bottom. But when I pulled up on the projector using the handle I saw that it was wrapped i would say 2x around the machine, with the small bubble wrap. Not the one with the big bubbles. But i doubt that would have helped. So thats all they did. One soft box that did not retain its shape, filled with Flo Pack and then bubble wrapped 2 times around the machine. And then placed in the box. I took the projector home, unwrapped the bubblewrap and then saw the damage to the bottom casing first. I thought well..maybe its just cosmetic. So I opened up the casing on the bottom and a transformer "fell" out. It was unattached so I couldn't tell if it was a part that was replaced and then left there. And then I saw all the rest of the damage. Broken rear arm, dented fan on the Lamp Housing door, loose hour metric counter for the bulb. Nervously I turned it on and of course..lamp doesn't work. Fans on the projector and the base..not working. And its such an expensive and rare machine. When I sent it it was bubble wrapped, placed in one box, then bubble wrapped again, placed in another box with foam and styrofoam. It was perfectly packed for its voyage. Its so disappointing. I really am hoping that I can get it back to its somewhat original state. I haven't even been able to see if the sound works or anything else. It threads properly that is good but without being able to see an image who knows what else happened to it?
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