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Topic: anti-virus protection
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Michael De Angelis
Phenomenal Film Handler
Posts: 1261
From: USA
Registered: Jul 2003
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posted January 10, 2005 07:24 PM
Hi Jim, have you tried this? Some things to consider when maintaining your computer, and not necessarily in this order:
1.)Norton has been known to create trouble with internet access. A call to Symantec regardless if they wish to charge you per call may be necessary. Just tell them that you purchased recently and you should not pay, and explain the issue. Also check Semantics website for any updated issues that may be circulating on the net.
2.)Most importantly, Antivirus software, is only as good as how often you will either manually run it, or set it to run automatically on a certain date. Scanning for viruses on a frequent basis and updating by using Live Update is necessary to keep the machine running well.
3.)Right click on my computer and click on Properties and check that your system is running Service Pack 2. If it is not, then you will need to go to the Windows update, and install this as well as any other necessary patches to update your computer. Be sure that Service Pack 1, has been installed first.
4.)If the computer was operating with this sites software before on XP, you may wish to set the computer back to an earlier date, and then run all of your system updates as needed. 5.)I do not think it is the spy ware, but you never know. Scan your windows registry and check if any viruses have been quarantined. If there are, you may be asked to remove them by highlighting and deleting with the X icon the virus.
6.) Run MacAfee's Stinger software for spy ware. This is freeware, and works very good. Search for it using the Google search engine.
7.) You may need to disable system restore. This will get out stubborn viruses. Check out this link:
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
Anyway, it's good to know. Hope that this helps.
Michael
-------------------- Isn't it great that we can all communicate about this great hobby that we love!
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