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Topic: Overseas shipping problems anyone?

Osi Osgood
Film God

Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005

posted December 26, 2017 11:55 AM

Hey, has anyone else had any problems getting packages from overseas? (I'm speaking to US members here). I've had two packages, bought and paid for on the same day (December 3rd) and both are not here yet.

One of them is from Alberto in Italy and I'm sure that he mailed it off, but the other one is from the UK and both packages show NO movement at all ...

So I'm wondering if ther is a major screw-up going on with overseas shipping these days, as I have noted that all packages mailed in the continental U.S. have had no delays, even during this holiday season, just the overseas packages.

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"All these moments will be lost in time, just like ... tears, in the rain. "

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Bill Phelps
Phenomenal Film Handler

Posts: 1482
From: USA
Registered: Jan 2009

posted December 26, 2017 12:24 PM

I bought a projector book from Germany on Nov 27th and it has not shown up yet. I was told by the seller it was sent Nov 29th and to be patient. I bought some films from Kevin C in the U.K. and they were on my porch 3 days later so I am a bit concerned about the book. I hope it gets here.

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Dave Groves
Jedi Master Film Handler

Posts: 508
From: Southend on Sea, Essex, UK
Registered: Feb 2015

posted December 26, 2017 01:05 PM

I received a film within a week of posting from the States last month so someone's doing their job. And I didn't get charged import duty. That alone was a Christmas present!

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Dave

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Michael Lattavo
Expert Film Handler

Posts: 160
From: Canton, OH, USA
Registered: May 2014

posted December 26, 2017 02:25 PM

I've never had problems receiving, but have had issues (like right now) with shipping to the UK - tracking shows the film I shipped sitting in UK customs for a week now!

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Marshall Crist
Master Film Handler

Posts: 300
From: San Pedro, CA USA
Registered: Oct 2008

posted December 27, 2017 07:14 AM

Getting items from Europe has always been a roll of the dice for me. Hard to believe in this age.

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Luigi Castellitto
Jedi Master Film Handler

Posts: 715
From: Campobasso, Italy
Registered: Jun 2013

posted December 28, 2017 06:26 PM

Osi, December was a month of crisis for Poste Italiane, I have a sister who works in a call center of poste, she said about hundreds of complaint calls.
Problems also for national shipments, I have now received parcels shipped at the beginning of December (which were the ones that suffered most delays).
We, users, can ship with the best type of shipping possible (Alberto can confirm) and hope ... [Smile]

Personally I had never had problems with the Italian post, this December was the first time, it's said for lot of Christmas gifts and large orders on Amazon, etc.
I don't know if the thing is also valid for international shipments that start from here. However, it's only delays, parcel losses there have not been. [Smile]

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Osi Osgood
Film God

Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005

posted December 30, 2017 12:07 PM

I'm still hoping that I'll recieve a certain rare super film that was shipped on the 6th of December, but I'm fearing that it got lost in Italys post, so i put in a refund request, but i also assured the seller that if it should in fact arrive, i will very quickly pay him for it all over again, of course. [Smile]

But i fear that it was lost as, another package from Italy, shipped by the same post shipping, (standard) 10 days after the other package, arrived 3 days ago, so, hence the fear. [Frown]

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"All these moments will be lost in time, just like ... tears, in the rain. "

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Luigi Castellitto
Jedi Master Film Handler

Posts: 715
From: Campobasso, Italy
Registered: Jun 2013

posted December 30, 2017 07:57 PM

There is a hope, the same type of shipping can vary a lot during this time.
You have done well to submit a refund from Post, it's also correct to the seller.
But... If a rare film we hope don't be lost! [Smile]

Do you have tracking? What does it say?

Meanwhile, I received a package with a Bolex replacement from the US: 20 days, a good average. Perhaps the problem is more than Italy--->Usa, than Usa--->Italy.
But around January, everything is returning to normal.

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Marshall Crist
Master Film Handler

Posts: 300
From: San Pedro, CA USA
Registered: Oct 2008

posted December 31, 2017 01:55 AM

Just received a film from France today, about four weeks after I ordered it. The post office kept failing to deliver it, and after two trips to the downtown office, I was finally able to get it. Got it home and found that I was sent the black and white version of a film that was advertised as being in color. Not an eBay purchase, so I am probably screwed.

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Trevor Adams
Jedi Master Film Handler

Posts: 763
From: Auckland,New Zealand
Registered: Jun 2003

posted January 05, 2018 03:35 PM

Ten days for a Bauer T610 MP to reach NZ from Germany.no complaints! [Wink]

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Trevor

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Bill Phelps
Phenomenal Film Handler

Posts: 1482
From: USA
Registered: Jan 2009

posted January 05, 2018 04:20 PM

39 days and counting on my book from Germany.....maybe I should have bought a projector instead.....sounds like I would had it for a month now. [Frown]

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Bill Phelps
Phenomenal Film Handler

Posts: 1482
From: USA
Registered: Jan 2009

posted January 08, 2018 05:06 PM

Finally received the book today....I'm glad it showed up, even with one of the corners smashed in some, but I guess that's what happens when it sits idle at a WHS somewhere. Shipping from Germany to USA is slooooooooooooooow.

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