8mm Forum: Derann Films e-mail problems

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Posted by Alex Fox (Member # 94) on May 20, 2005, 08:27 AM:

I have tried all this week to e-mail Gary @Derann. DO any of you gents over in the U.K. know of any problems with this company
A Fox

Posted by Kevin Clark (Member # 211) on May 20, 2005, 09:00 AM:

Hello Alex
No problems for me with recent Derann emails but you must put the letters DFS somewhere in the email subject line or their network spam filters will block your email from getting through. If you have already tried this and are sure you are using the correct full email address give them a call instead to see if they are having problems at their end. Good luck!

Posted by Flavio Stabile (Member # 357) on May 21, 2005, 11:32 AM:

Hi Kevin , thank you so much... [Wink]

I don't know how many emails I sent and they came back from the Administrator... [Confused]

Bye,
FLavio

Posted by Kevin Faulkner (Member # 6) on May 21, 2005, 01:15 PM:

If they came back from their Administrator, then its almost certainly down to the spam filters so as Kev C said earlier, put DFS in the subject line.

Kev.

Posted by Jan Bister (Member # 332) on May 21, 2005, 04:15 PM:

Perhaps we could have this topic's title edited to say something like "Emails to Derann coming back?" just in case others are having the same trouble and don't know why, but happen to come across this thread. [Smile]

What's a bit odd is that Derann's website makes no mention of it (or didn't last time I checked, anyway). I only knew thanks to the mailed catalog, but had already forgotten again by the time I sent two emails to Gary. He replied to the first but not the second... Now I remember why. [Roll Eyes]

Posted by Alex Fox (Member # 94) on May 22, 2005, 08:59 AM:

Hi Kevin,
thank you for your reply,yes I did use DFS In the subject matter,but according to DERANNs news letter this was not suppose to come into effect till the end of MAY,however I will keep on trying . To KEVIN F if you happen to read this did you get the info you requested from me. Thank you all for your replys
Alex Fox

Posted by Douglas Meltzer (Member # 28) on May 22, 2005, 02:04 PM:

Jan,

Topic title changed!

Doug

Posted by Jan Bister (Member # 332) on May 22, 2005, 03:51 PM:

Wow, Doug, I feel important now. [Big Grin]

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