8mm Forum: Beaulieu 708 el spool holders

This is topic Beaulieu 708 el spool holders in forum 8mm Forum at 8mm Forum.

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Posted by Thomas Edwards (Member # 6161) on November 13, 2017, 02:55 PM:

Anyone had dealings with Van-eck.net of the Netherlandsi ordered two spindles from them for my Beaulieu 23 Oct. Still waiting. Paid by PayPal.

Posted by Kevin Clark (Member # 211) on November 13, 2017, 09:14 PM:

Hello Eddie

I have used Van Eck many times for various spares and films and always received items in about one week from there to the UK - give them a call and ask to speak to Edwin I'm sure he will sort you out.

Good to see you on here too and back into the hobby, have fun!

Kevin

Posted by Thomas Edwards (Member # 6161) on November 14, 2017, 02:05 AM:

Thank you Kevin,will try again have sent three emails had no answer.

Posted by Thomas Edwards (Member # 6161) on November 14, 2017, 02:09 AM:

Thank you Kevin,will try again have sent three emails had no answer.

Posted by Maurice Leakey (Member # 916) on November 14, 2017, 02:18 AM:

Thomas
Edwin van Eck is a member of this Forum and will no doubt see your posting.

Posted by Thomas Edwards (Member # 6161) on November 14, 2017, 02:42 AM:

Thank you Maurice.

Posted by Dominique De Bast (Member # 3798) on November 14, 2017, 03:35 AM:

I ordered several items from Van Eck and always received everything. In another thread, Edwin Van Eck says they are very busy at the moment. That can explain the delay in answering your mails.

Posted by Thomas Edwards (Member # 6161) on November 14, 2017, 05:03 AM:

If I know the reason I can understand. I have sent three emails so far no answers.

Posted by Thomas Edwards (Member # 6161) on November 14, 2017, 08:51 AM:

Thank you one and all for your emails will receive Beaulieu spool holders next week.

Posted by Edwin van Eck (Member # 4690) on November 14, 2017, 02:47 PM:

Hi,

Sorry for the late reply in the mails. It is very busy. We are hiring additional staff to keep up with the many requests and orders we get. We don't have always all the 3D printed parts on stock. Some of these we fabricate on demand, so it can sometimes take 1-2 weeks to produce a part. The parts which are sold frequently, we keep on stock.

If you are dependent on your projector, I would advice to order spare parts of the parts with frequent issues in advance. For example we use ourselves a lot a Bauer T610 and T502 machines. The parts which wear out and need replacement often we keep for these a few on the stock, so we can instantly service these when needed.

Most common repair elements for the Bauers are: cam and cam follower, reel holders, frame repair kit and motor belt.

Posted by Thomas Edwards (Member # 6161) on November 14, 2017, 03:25 PM:

Thank you Edwin for getting in touch, much appreciated I understand what you have said and in future will order what ever I need well in advance.Kind regards Thomas.

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