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Author
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Topic: Ebay's sense of justice ....
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Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted January 29, 2013 01:07 PM
Well, my case has come to close ...
To refresh memory ...
A buyer bought an ELMO 1200ft reel from me. The buyer stated that the reel was bent beyond repair. I don't accept items back, so the chap (I'm assuming chap, most film enthusiasts are put in a case against me.
Ebay decided that as soon as the buyer sends back the damaged reel, he gets all of his money back. I don't see the justice in it. half back I could understandably see, as we would both be out of pocket on it, but he sends it back to me, and I get a damaged reel, due to no fault on my part that I can't do nothing but "bin" it and I'm out all that money.
Well, I blocked the buyer from future purchases and as a general rule I won't be selling reels anymore, but dangit (not the word I want to use), I'm screwed. Danged ebay!
Don't get me wrong, I don't think the buyer should eat the whole cost either as we are both victims of some postal person abusing the item, but to get each and every penny back? In my assessment, it's not appropriate.
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"All these moments will be lost in time, just like ... tears, in the rain. "
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Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted January 29, 2013 07:37 PM
Your comment was very interesting Mark, the exact same statement as my buyer stated. In order to get they're money back, they must mail the reel back to me and i must state that I have recieved it back, which I will of course do.
Being that it was staying stateside, the reel was ...
1. In it's original reel box, (for the ELMO 1200ft reel)
2. I wrapped it, very tightly four times over with brwon package wrapping paper. Now, if it was going overseas, it would have been in a more padded container/box.
What will be interesting, is the state of the reel when i recieve it. Bear in mind that it was without fault when I mailed it. If it is terribly bent, the question will be, how bent?
The reason why that applies, is this ...
if it is bent beyond a certain point, there is no way it could have been delivered thusly, as it was so tightly packed. So, if the person wishes to over-emphasize the bend, the person would reveal that they were "padding" they're claim and it would be false. the buyer said that the reel was un-useable.
I have had an occasional 1200ft reel with a bend inward, which is easily correctable, but this wasn't the case with this reel.
So, if the reel is "over-bent" it will be obvious that the buyer is attempting to defraud.
I must say, however, that if the buyer, (I do not know the person personally in any way) has not in any way done anything to the reel apart from what they recieved, it should be fairly obvious.
Still these ELMO 1200ft metal reels are not impossible to screw up or bend, but they are rather tough reels, so it must have been major abuse by the postal service for it to have been unusable.
We'll see.
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"All these moments will be lost in time, just like ... tears, in the rain. "
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