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Topic: Message For Mike Williamson
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Mike Williamson
Expert Film Handler
Posts: 184
From: Burbank, CA
Registered: Mar 2007
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posted January 13, 2014 05:07 PM
Vidar, it's a flat print, and you are correct: The print was not as described. I asked whether it included all opening and end credits, and was told it was complete (though he wasn't sure if it was theatrical or airline version). The print arrived and it was missing almost the entire end credit sequence. (and clearly said "airline version" on the lab leader)
I emailed Oscar with my displeasure that the end credits were missing (I knew it might have been an airline version), and he was not helpful at all. Basically saying since he didn't know whether it was the airline or theatrical version, I should have assumed he didn't know anything about the print (or had even watched it?) and it was my $1200 gamble to take.
This did not sit well with me. I contacted Paypal on Aug 23, 2013, provided them with Oscar's emails regarding print description, and they decided in my favor on Oct 4, 2013. They also told me since Oscar was not being cooperative with regards to shipping the print back (I was not going to spend $150 to ship back something misrepresented to me), I was under no obligation to return the print. It was his loss, due to poor selling and followup with Paypal dispute.
Oscar's claim that he's just now finding out about this because he moved is a bit unbelievable. (He didn't notice when $1200 disappeared from his account?) I just got off the phone with Paypal and they confirmed ALL correspondence with Oscar was via email, and nothing was sent to him physically to a home address. For the record, Oscar is emailing me now from the same email address he sold me the print from. That address seemed to have moved with him ok.
The moral of the story is: Watch the prints you are selling, especially if you are asking thousands of dollars for them, and if you misrepresent an item you sell, it's the right thing to do to take it back or offer a partial refund. Oscar did neither, instead blaming me, and he put me through a 6 week Paypal dispute where I had to spend considerable amounts of time collecting emails between us, pasting them into PDF documents, uploading them to the dispute website, following up with phone calls, etc.
It was a pain. I would chalk this up to lesson learned for Oscar. Had he been a better seller, I would have settled for a partial refund. But now, I'm going to stick by what Paypal told me to do.
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Mike Williamson
Expert Film Handler
Posts: 184
From: Burbank, CA
Registered: Mar 2007
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posted January 15, 2014 12:10 AM
No Sonny. I did not "keep the guy's 1K LLP print because the end credits are incomplete."
Oscar does not have his print back because when there was an issue, he chose to behave in a very inappropriate way. Had he said, "I'm sorry, let me pay to ship it back and I'll refund you," things would be much different. He'd have the print, and be out shipping charges. But we are way past that now.
Instead, he was rude, dishonest and combative (6 months ago!), and made me spend hours upon hours, week after week, dealing with an international Paypal dispute, and didn't even deal with THEM appropriately, which resulted in them telling me to keep the print and not deal with Oscar anymore.
He doesn't have the print because of his own actions, not mine. Like I said, lesson learned for him. I am not interested in trying to "make this right" for him, because his attitude to me was "too bad".
I'm also not going to post in this thread or read it anymore. I'm a buyer and seller with a MORE than reputable reputation. The fact that Oscar posted publicly and tried to say paypal "rejected" my dispute is the only reason I even responded.
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