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Topic: Anyone know who Ebays dwg1000 is
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Paul Spinks
Master Film Handler
Posts: 453
From: Barking, Essex, UK
Registered: Mar 2006
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posted August 19, 2009 08:57 AM
Hi Everyone, the 16mm feature "Postmark For Danger" arrived safely this afternoon from David Guest. It was nicely packed and it's a nice print in good condition. Apart from the time it took for him to post it off to me I have to say that the transaction eventually concluded in a positive way. I shall be leaving him positive feedback accordingly. He states in his descriptions that he has many more 16mm features to sell, so it is a shame that he is not more considerate to those who wish to bid on his films, as he would probably sell them at higher prices than he is getting for them now through the goodwill that would be generated from good "customer service". You come across different people in this great hobby of ours. Some, like good old Umit, are lovely people who it is a pleasure to deal with. Dealers like Ian O'Rielly, Barry Attwood, Paul Foster and Larry Pearce always give sterling service and we know that they are honest in their descriptions and friendly in their dealings with us. At the other end of the spectrum there is that small minority to which the age old term "Caveat Emptor" sadly can often apply. I shall not be trading again with dwg1000, not just because in his words I am a "winger" and am banned from bidding on any of his listings, but because it was not a friendly transaction and I felt that he had no respect or consideration for me as a buyer of his films.
Paul Essex Whinger (West Essex Chapter).
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Paul Spinks
Master Film Handler
Posts: 453
From: Barking, Essex, UK
Registered: Mar 2006
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posted August 20, 2009 11:42 PM
Greg, the correct spelling I believe is whinger. It describes someone who is constantly moaning and complaining. As to David Guest I feel that I cannot honestly say that he is that bad a seller. He is quite slow in dispatching his films and he isn't that big on descriptions, but he does provide a telephone number for any questions you might have. The print I purchased from him was in very nice condition which exceeded the sketchy description in his listing. I did have problems with the non arrival of a film of his that I won a couple of years ago but he fully refunded my money with no quibbles. I checked back on my feedback and I noted that I had purchased more nice prints from him in 2003 and 2004 which I was very happy with. He can be intimidating and a little rude, probably in response to this discussion about him on the forum, but he has many satisfied buyers who have left him positive feedback over the years. His treatment of Steven Sigel however is quite indefensible and cannot be justified. Though he was slow in posting my film and he cancelled Kevin's bid because he asked for a fuller description of a films condition and called us both whingers, I do not believe that he should be put on a bad sellers list as this should be reserved for scammers and people who sell rubbish prints which he clearly does not do. He, on the other hand, would do well to accept that it is not unreasonable for potential bidders to ask questions about a films condition if the description is not very concise and should reconsider charging £17.00 postage for a feature if purchased with PayPal as that is obviously excessive. But there I go whingeing again!
Paul.
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Robert Lewis
Film Handler
Posts: 58
From: United Kingdom
Registered: Feb 2009
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posted August 21, 2009 05:26 AM
I have been following this thread, and I have to say that it seems all quite unfortunate.
It seems things started when an auction ended before a bid could be placed. That was followed by the opening of a new auction at a higher opening price, no doubt something which a seller is perfectly entitled to do without being obligated to explain his actions. There then followed what can only be described as an unfortunate exchange of emails.
I find it impossible to form views on matters such as transaction times, delivery delays or failed deliveries, simply because I am not able see the whole picture in relation to each issue. There is, however, a saying which comes to mind: "as long as words are such an imperfect means of communication, there will always be a role for lawyers", and it seems to me that much of what is causing concern to the individuals concerned could, perhaps, be sorted out by speaking with David Guest.
I can only speak as I find, and I have purchased both a projector and a film from David.
I found him a perfectly straightforward guy to deal with, and the quality and pricing of both projector and film I purchased from him were excellent. On both occasions I visited David and paid cash. This way, I was able to avoid the risks and costs associated with postage or other delivery services, although I appreciate that not everybody is able to do this. I found him to be very hospitable and helpful.
I am therefore wondering whether, even at this point, there isn't something to be said for actually speaking with him. This issue can't be doing anybody any good at all, and this is such a good interest we share that it does seem such a pity that it cannot be resolved in a better way.
I hope that this attempt to pour "oil on troubled waters" will be helpful.
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