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Author Topic: What Courier?
Terry Sills
Phenomenal Film Handler

Posts: 1423
From: Weymouth,Dorset,England
Registered: Oct 2012


 - posted May 07, 2018 08:58 AM      Profile for Terry Sills     Send New Private Message       Edit/Delete Post 
Obviously we have to send projectors by courier from time to time, but in the past I have used Parcel 2Go who are just a third party offering a variety of different couriers at various prices. However their terms and conditions exclude projectors from any compensation for damage or loss. Luckily I have had no reason to claim to date. Are there any couriers that provide cover for projectors ? Or rather do not exclude them from cover. Surely if they are packaged adequately they should be classed as any other fragile item. Is this just a UK idiosyncrasy?

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David Fouracre
Expert Film Handler

Posts: 123
From: Staffordshire, United Kingdom
Registered: Aug 2013


 - posted May 07, 2018 09:43 AM      Profile for David Fouracre   Email David Fouracre   Send New Private Message       Edit/Delete Post 
I would suggest you avoid UPS.
They knock doors with a feather and run.
They direct you to then collect from various shops.
They may not warn anyone that delivery attempts will not be possibly repeated or guaranteed!
This is purely MY personal experience

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Dominique De Bast
Film God

Posts: 4486
From: Brussels, Belgium
Registered: Jun 2013


 - posted May 07, 2018 10:53 AM      Profile for Dominique De Bast   Email Dominique De Bast   Send New Private Message       Edit/Delete Post 
UPS is indeed a very bad company. They don't ring, they don't leave any paper in your box, they don't call you and they send the parcell back to the seller. To avoid !

--------------------
Dominique

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Terry Sills
Phenomenal Film Handler

Posts: 1423
From: Weymouth,Dorset,England
Registered: Oct 2012


 - posted May 07, 2018 01:58 PM      Profile for Terry Sills     Send New Private Message       Edit/Delete Post 
Thanks David and Dom - but does anyone know which couriers accept projectors as items that are included for compensation for loss or damage. I just wonder whether it is Parcel2Go policy not to compensate or is it the policy of all couriers?

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Terry Sills
Phenomenal Film Handler

Posts: 1423
From: Weymouth,Dorset,England
Registered: Oct 2012


 - posted May 07, 2018 02:11 PM      Profile for Terry Sills     Send New Private Message       Edit/Delete Post 
Thanks David and Dom - but does anyone know which couriers accept projectors as items that are included for compensation for loss or damage. I just wonder whether it is Parcel2Go policy not to compensate or is it the policy of all couriers?

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