8mm Forum: 10 Days to Australia

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Topic: 10 Days to Australia - no service there!

Barry Attwood
Phenomenal Film Handler

Posts: 1411
From: Enfield, U.K.
Registered: Aug 2003

posted May 13, 2019 05:55 AM

I had a call from one of my Australian customers, who received his latest booklet 10 days after posting, it's really dear sending AirMail these days, and 10 days is really excesive, in my mind anywhere in the world should be a 3 to 4 day service. I felt really sorry for him as everything he asked for had been sold. I could undestand if it was near a busy season like Chrismas, but May!

I've been told that te Australin Postal system isn't wonderful, but come on 10 days from the U.K. is a bit much.

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Maurice Leakey
Film God

Posts: 5895
From: Bristol. United Kingdom
Registered: Oct 2007

posted May 13, 2019 06:12 AM

Barry
Perhaps it might be a good idea for your Australian customer to look at your website as soon as it has been updated with new releases.
It might net him what he wants.

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Maurice

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Barry Attwood
Phenomenal Film Handler

Posts: 1411
From: Enfield, U.K.
Registered: Aug 2003

posted May 13, 2019 09:21 AM

Unfortunately not all my customers, have, or choose to have the option of the internet, and he is one of those, I'm afraid snail mail is his only option, but he should still receive a better service than he got!

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Winbert Hutahaean
Film God

Posts: 5468
From: Nouméa, New Caledonia
Registered: Jun 2003

posted May 14, 2019 09:31 AM

A long time ago there were 2 types of service for sending a letter, i.e sea mail and air mail. Today, for sure there is no more sea mail for a letter, except fo big parcels. So basically all letters and post cards are sent via air.

If you sent the booklet by air mail IMHO 10 days is already good since this is the slowest service available from the post office nowadays.

It would be a different case if you were using a treaceable (registered) service.

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Winbert

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