8mm Forum: CHC Film Wants

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Posted by Adam Deierling (Member # 2307) on October 01, 2013, 04:51 PM:

OK so I have to ask. Has anyone encountered this?

So yesterday I received the new "Reel Image" magazine from Steve Osborne. On the 6th page in there is a small blurb about new stuff coming from CHC. Cool! I had to read it. It asks readers to contact CHC (ASAP!) if we have interest in the opening sequence to "Saving Private Ryan" and some other really neat stuff.

So of coarse I immediately emailed Phil at CHC to inquire about the films and to express my interest in them. I was met with a response that said "They are not available. Please read the article again"

Did I miss something? I mean I kinda figured they weren't available based on what I read. Phil has done this to me before. They always want our input of what we want to see on film. Every time (at least in my experience) I suggest an idea (not even features. I like the extracts they do!) I get "no one will buy it" or "its too expensive". Why do I bother emailing? All you have to do is say, "Thank you for your input we will take it into consideration".

Anyone else have this problem? Don't get me wrong, I like Phil. I have bought many great films from him. He has always been an honest seller.

Posted by Ernie Zahn (Member # 274) on October 01, 2013, 04:57 PM:

I know what you mean. His replies seem a little "slam the door in your face" via email sometimes.

I tried asking him a few questions, I walked away feeling a little rudely treated and not getting a clear answer.

I've only emailed though. I'm sure he's nice on the phone. I also don't intend to stop supporting but emails can be off putting with him.

It could also be a US to UK communication issue. I've gotten into arguments with Brits because we use words differently and there was a bit of miscommunication.

Posted by Maurice Leakey (Member # 916) on October 02, 2013, 06:14 AM:

As I am not a subscriber to the magazine I cannot read exactly what was said in the ad by CHC. If Phil is at the BFCC Ealing Convention this month I will try and have a word with him.

Posted by Joe Caruso (Member # 11) on October 02, 2013, 03:53 PM:

I gotta fly over theer and see what's to be had someday - Shorty

Posted by Dino Everette (Member # 1378) on October 03, 2013, 01:15 AM:

I think the problem is that emails don't come with any sense of a person's emotions or body language, etc....So a short and direct email is often read as angry or harsh when in fact it is just short and direct..I imagine Phil gets loads of emails, and it is harder to send out longer more engaging texts, plus I don't think it is his desired mode of communication... Steve from Reel Image often sends out short replies as well, but both gentleman are extremely nice...I wouldn't let it sour you on dealing with Classic

Posted by David Ollerearnshaw (Member # 3296) on October 03, 2013, 02:49 AM:

I was at Classic about four weeks ago, its true when you talk to Phil face to face its a lot better, he was telling me about a couple of his new releases. One films is a I think "Pathe Pic" with the opening of the then new ABC in Sheffield. I would like to buy this one.

His phone rang many times while I was there. Not sure when he checks his e mails though. Like you say e-mail is impersonal and letter on paper is much better, also with e mail most people seem to expect a reply almost as soon as the send button is pressed.

The front of the shop mainly features model railway stuff, with some film posters on display. There's also a 16mm pedestal projector.

But walk into the back room, loads and loads of films, projectors and all things film.

Posted by Michael De Angelis (Member # 91) on October 03, 2013, 05:48 PM:

Adam,

That was a curt reply. I would feel the same.

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