|
Author
|
Topic: Damaged Ebay situation
|
Paul Zenisek
Junior
Posts: 6
From: Minneapolis, MN, USA
Registered: Sep 2013
|
posted September 24, 2013 10:04 AM
Hello all! I just joined, and was hoping my first post would be a little happier. Just starting to get into film collecting, and wanted to pick up some Disney films for my daughter to watch. Found this listing, originally posted for $99 Buy it Now, then the seller changed it to auction starting at $20. No idea how much they're worth, but I figured that was a decent price, especially if it's something my daughter could watch.
Got them in the mail, and then package had some pretty heavy damage, including some rips and one giant dent drop where tape had been used on the outside to fix it. The drop went through and punctured the cardboard box, even broke the styrofoam packaging inside. The only packaging he used was a padded mailer sleeve, no cushion protection inside. Even a simple bubble wrap layer would've probably saved it all, but to have it just floating inside a flimsy cardboard box felt cheap.
I don't know how I want to proceed, because the films are in perfect shape, the boxes look great, i'm not sure if they've even been played much at all. There's also a big tear in the front of the main box, which wasn't visible from the photos. Even in typing this out, it seems petty, but I'm more sad for a piece like that in good shape to get wrecked during shipping over anything else. I want to keep them, the films and film boxes are in great shape, but do I ask for a partial refund? Just let the guy know about it?
Here's a link to the listing
Anyway, glad I found the forum, seems like a great group!
| IP: Logged
|
|
|
|
Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
|
posted September 24, 2013 12:52 PM
Whats even worse now is that, with they're "new and improved" shipping method, I'm all screwed up.
The situation ...
The film "Rocketship" sold, to a fellow over in Germany. However, somehow, they're automated system has a air terminal in Kentucky as the shipping address, so ebay, upon the sale of the item, immediately sent an invoice to the person, but with US postage.
The person, even by eBay's own reckoning, lives in Germany and therefore, it needs to be sent to Germany, but since it already sent out an invoice, it is not allowing me to send a new invoice with the proper shipping amount to Germany.
I'm going to call ebay today to see how to get this corrected so I can get the proper invoice sent and get this transaction completed ...
GRRRRR!
--------------------
"All these moments will be lost in time, just like ... tears, in the rain. "
| IP: Logged
|
|
|
|
|
|
|
|
|
|
|
|
Paul Zenisek
Junior
Posts: 6
From: Minneapolis, MN, USA
Registered: Sep 2013
|
posted September 24, 2013 05:23 PM
Yup David, you're right, the box is actually part of it, so a gaping hole in it does hurt the display factor. You're also right though Barry, if I bought the films loose the actual film boxes would probably be in bad shape, and as a comic collector I know how fast paper/cardboard can degrade, so still happy with the purchase! The seller looks new to ebay, feedback of six, so since I fell like I got a good deal I'll probably just write and let him know what happened, especially since I still want to keep them!
| IP: Logged
|
|
|
|
|
|
|
UBBFriend: Email this page to someone!
![[Big Grin]](biggrin.gif)
Printer-friendly view of this topic
