8mm Forum: Beaulieu 708 el spool holders

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Topic: Beaulieu 708 el spool holders

Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 13, 2017 02:55 PM

Anyone had dealings with Van-eck.net of the Netherlandsi ordered two spindles from them for my Beaulieu 23 Oct. Still waiting. Paid by PayPal.

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Kevin Clark
Jedi Master Film Handler

Posts: 978
From: Bapchild, Kent, UK
Registered: May 2004

posted November 13, 2017 09:14 PM

Hello Eddie

I have used Van Eck many times for various spares and films and always received items in about one week from there to the UK - give them a call and ask to speak to Edwin I'm sure he will sort you out.

Good to see you on here too and back into the hobby, have fun!

Kevin

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Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 14, 2017 02:05 AM

Thank you Kevin,will try again have sent three emails had no answer.

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Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 14, 2017 02:09 AM

Thank you Kevin,will try again have sent three emails had no answer.

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Maurice Leakey
Film God

Posts: 5895
From: Bristol. United Kingdom
Registered: Oct 2007

posted November 14, 2017 02:18 AM

Thomas
Edwin van Eck is a member of this Forum and will no doubt see your posting.

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Maurice

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Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 14, 2017 02:42 AM

Thank you Maurice.

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Dominique De Bast
Film God

Posts: 4486
From: Brussels, Belgium
Registered: Jun 2013

posted November 14, 2017 03:35 AM

I ordered several items from Van Eck and always received everything. In another thread, Edwin Van Eck says they are very busy at the moment. That can explain the delay in answering your mails.

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Dominique

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Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 14, 2017 05:03 AM

If I know the reason I can understand. I have sent three emails so far no answers.

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Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 14, 2017 05:03 AM

If I know the reason I can understand. I have sent three emails so far no answers.

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Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 14, 2017 08:51 AM

Thank you one and all for your emails will receive Beaulieu spool holders next week.

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Edwin van Eck
Master Film Handler

Posts: 312
From: Tilburg, Netherlands
Registered: Feb 2015

posted November 14, 2017 02:47 PM

Hi,

Sorry for the late reply in the mails. It is very busy. We are hiring additional staff to keep up with the many requests and orders we get. We don't have always all the 3D printed parts on stock. Some of these we fabricate on demand, so it can sometimes take 1-2 weeks to produce a part. The parts which are sold frequently, we keep on stock.

If you are dependent on your projector, I would advice to order spare parts of the parts with frequent issues in advance. For example we use ourselves a lot a Bauer T610 and T502 machines. The parts which wear out and need replacement often we keep for these a few on the stock, so we can instantly service these when needed.

Most common repair elements for the Bauers are: cam and cam follower, reel holders, frame repair kit and motor belt.

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Edwin van Eck
Van Eck Video Services

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Thomas Edwards
Film Handler

Posts: 75
From: London, UK
Registered: Nov 2017

posted November 14, 2017 03:25 PM

Thank you Edwin for getting in touch, much appreciated I understand what you have said and in future will order what ever I need well in advance.Kind regards Thomas.

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