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Topic: Ebay madness. Is it just me?
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Adrian Winchester
Film God
Posts: 2941
From: Croydon, London, UK
Registered: Aug 2004
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posted November 27, 2013 07:18 AM
I fully understand the rationale to send something recorded, in view of the cases of buyers who claim they haven't received a package that has almost certainly arrived. However, in the case of something up to the value of £20, if you have proof of posting (which is free), I'd be inclined to tell a buyer who doesn't request recorded delivery that I'd obtained proof of postage, which I'd hope would discourage them from claiming that the item hadn't arrived. If they did do this, the Royal Mail would contact them to ask them to confirm that the item had not been delivered, as this would follow on from my putting in a compensation claim with the relevant evidence. The recipient might get away with a free item, but I expect the RM keep a record of such addresses and they may not wish to push their luck by repeatedly saying that eBay items have not arrived.
Incidentally, recorded delivery seems to be meaningless in my area as my postmen often ignore the recorded delivery sticker and post the item (or leave it in the porch if it won't go through the letterbox) without finding out whether I'm at home or not! [ November 27, 2013, 11:30 AM: Message edited by: Adrian Winchester ]
-------------------- Adrian Winchester
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