8mm Forum: Parcelforce Delivery

This is topic Parcelforce Delivery in forum General Yak at 8mm Forum.

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Posted by Paul Barker (Member # 4318) on December 10, 2015, 01:18 PM:

just been let down again on a delivery to me. seller sent an item to me express 24 hour. waited in all day and nothing. on speaking to customer service i can only describe their service as abysmal. how on earth does a company like this still operate with such a dire attitude

Posted by Del Phillipson (Member # 513) on December 10, 2015, 02:06 PM:

don't use them Paul, royal mail/parcelforce are shocking and sending via recorded delivery can be a waste of time as most of the time they shove the item through the letter box without getting a signature, then when you look on royal mail's website it just say's "your item is being progressed through our system for delivery", I use Hermes personally.

Posted by Maurice Leakey (Member # 916) on December 10, 2015, 02:58 PM:

UPS is not cheap, but I find to be very reliable.

Posted by Thomas Smith (Member # 1889) on December 10, 2015, 04:14 PM:

Del Hermes are just as Bad I've had parcles left in my front
Garden also left with neighbors I don't even know.
They leave a card saying will try again but no time given ?

Posted by Paul Barker (Member # 4318) on December 11, 2015, 01:39 AM:

as parcelforce had failed to deliver i asked customer service surely i have priority for the next mornings delivery as i would have to go out in the afternoon.oh i dont know about that, all we can say it will be on the van for delivery again. cant say what time you may get it. well i replied if it comes afternoon i wont be here so will you then deliver next day(saturday). well you will have to pay extra for a saturday delivery. otherwise it would be monday next week. GREAT BRITAIN. dont make me laugh!

Posted by Andrew Woodcock (Member # 3260) on December 11, 2015, 02:23 AM:

Not anymore Paul. [Frown]

Posted by Winbert Hutahaean (Member # 58) on December 11, 2015, 03:08 AM:

quote:
UPS is not cheap, but I find to be very reliable.

I was in UK last week and have sent a 15kg parcel with one day service via UPS for £7.50. This is very cheap Maurice.

The max weight that the UPS will take for the same cost was until 20kg. This was even cheaper than in Indonesia.

The parcel was delivery exactly a day and we can trace it hour by hours.

Posted by Del Phillipson (Member # 513) on December 11, 2015, 03:24 AM:

Hi Thomas, I agree Hermes aren't great but at least when you are sending parcels if one gets lost they refund you within 1 week, royal mail it's 6 months if you are lucky. Let's be honest they are all rubbish.

Posted by Simon Balderston (Member # 5106) on December 11, 2015, 06:12 AM:

yes there all not good but with hermes at least you get tracking at no extra cost

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