8mm Forum: Parcelforce Delivery

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Topic: Parcelforce Delivery

Paul Barker
Master Film Handler

Posts: 395
From: Lancashire, England
Registered: Jun 2014

posted December 10, 2015 01:18 PM

just been let down again on a delivery to me. seller sent an item to me express 24 hour. waited in all day and nothing. on speaking to customer service i can only describe their service as abysmal. how on earth does a company like this still operate with such a dire attitude

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Del Phillipson
Jedi Master Film Handler

Posts: 679
From: Derbyshire, England
Registered: Dec 2005

posted December 10, 2015 02:06 PM

don't use them Paul, royal mail/parcelforce are shocking and sending via recorded delivery can be a waste of time as most of the time they shove the item through the letter box without getting a signature, then when you look on royal mail's website it just say's "your item is being progressed through our system for delivery", I use Hermes personally.

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Maurice Leakey
Film God

Posts: 5895
From: Bristol. United Kingdom
Registered: Oct 2007

posted December 10, 2015 02:58 PM

UPS is not cheap, but I find to be very reliable.

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Maurice

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Thomas Smith
Master Film Handler

Posts: 313
From: Barking, Essex, UK
Registered: Dec 2009

posted December 10, 2015 04:14 PM

Del Hermes are just as Bad I've had parcles left in my front
Garden also left with neighbors I don't even know.
They leave a card saying will try again but no time given ?

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t.smith

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Paul Barker
Master Film Handler

Posts: 395
From: Lancashire, England
Registered: Jun 2014

posted December 11, 2015 01:39 AM

as parcelforce had failed to deliver i asked customer service surely i have priority for the next mornings delivery as i would have to go out in the afternoon.oh i dont know about that, all we can say it will be on the van for delivery again. cant say what time you may get it. well i replied if it comes afternoon i wont be here so will you then deliver next day(saturday). well you will have to pay extra for a saturday delivery. otherwise it would be monday next week. GREAT BRITAIN. dont make me laugh!

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Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012

posted December 11, 2015 02:23 AM

Not anymore Paul. [Frown]

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"C'mon Baggy..Get with the beat"

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Winbert Hutahaean
Film God

Posts: 5468
From: Nouméa, New Caledonia
Registered: Jun 2003

posted December 11, 2015 03:08 AM

quote:
UPS is not cheap, but I find to be very reliable.

I was in UK last week and have sent a 15kg parcel with one day service via UPS for £7.50. This is very cheap Maurice.

The max weight that the UPS will take for the same cost was until 20kg. This was even cheaper than in Indonesia.

The parcel was delivery exactly a day and we can trace it hour by hours.

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Winbert

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Del Phillipson
Jedi Master Film Handler

Posts: 679
From: Derbyshire, England
Registered: Dec 2005

posted December 11, 2015 03:24 AM

Hi Thomas, I agree Hermes aren't great but at least when you are sending parcels if one gets lost they refund you within 1 week, royal mail it's 6 months if you are lucky. Let's be honest they are all rubbish.

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Simon Balderston
Expert Film Handler

Posts: 164
From: North Lincolnshire, UK
Registered: Nov 2015

posted December 11, 2015 06:12 AM

yes there all not good but with hermes at least you get tracking at no extra cost

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kinema king

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