Posts: 319
From: United Kingdom
Registered: Jul 2011
posted October 09, 2016 06:10 AM
sorry im sure this has been brought up many times. I have sized a photo to 550 pixles and have tried to submit however it says my password is incorrect. I have clicked on re send password but nothing is happening. This is very confusing and im sure i am doing something very wrong here. If someone can help it would be greatly appreciated.
Posts: 1423
From: Weymouth,Dorset,England
Registered: Oct 2012
posted October 09, 2016 07:30 AM
Join the club William. You are not alone. Why it has to be so much of an ordeal I just do not understand. We are still waiting for Doug and Brad's update which hopefully will make the whole experience much simpler.
Posts: 160
From: Canton, OH, USA
Registered: May 2014
posted October 09, 2016 08:52 AM
Instead of resizing by pixels, try resizing by percentage - on picture upload page there are instructions. Or click on someone else's pic "properties" to see what size you need. Hope this helps! Believe me, I know it's frustrating at first, but once you figure it out its really quite easy!
Posts: 7477
From: Manchester Uk
Registered: Aug 2012
posted October 09, 2016 09:15 AM
Typically it is your log in details that arn t quite perfect Will.
Try using all small letters without gaps, then with etc etc. Try all permutations, caps at front and so on, until finally your upload is accepted and appears.
Once you know of your correct upload log in format, simply write it down safe somewhere so you know for next time and don't have to keep going through this same tedious exercise.
-------------------- "C'mon Baggy..Get with the beat"
Posts: 319
From: United Kingdom
Registered: Jul 2011
posted October 09, 2016 11:20 AM
Success it was a case of changing the capitals at start of first and last name i was just using what was automatically there. Thanks guys appreciated
Posts: 1704
From: Lancashire, UK
Registered: Oct 2011
posted October 13, 2016 05:28 AM
i have tried several times but no luck its a pity hugh Thompson scott is not on here he would give you step by step instructions like he did on reel magic
Posts: 2232
From: Sarpsborg, Norway
Registered: Nov 2012
posted October 13, 2016 06:17 AM
Also remember to check actual size in Mb ... But in Paint if using Microsoft, just load picture there, go to resize and choose pixels. It will work with 550, no need to go below
Posts: 7477
From: Manchester Uk
Registered: Aug 2012
posted October 13, 2016 09:25 AM
Most people seemingly grasp the resize issue. It's the cryptic case and gap sensitive way of entering the log in that appears to hinder a few. I've assisted two examples of this in the past twelve months. Both times it was a login issue not a resize issue that was stopping the successful upload.
To be honest, even when you are able to upload, it is still a fairly slow process posting multiple pictures on this forum.
The modification for this facility here,when it arrives, will be most welcomed.
-------------------- "C'mon Baggy..Get with the beat"