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Author
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Topic: The global shipping program on ebay
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Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted September 26, 2013 12:56 PM
It is my strong suggestion that, if you sell on ebay, opt out of the global shipping program ...
Why?
Through the global shipping program, they first have you ship your item, to go overseas, to a place, an air terminal, in Kentucky. From there, it's out of the sellers hands, but then, the overseas buyer is now charged a second shipping amount, betond what they paid at the end of the auction, in order to get the package to the happy buyer.
I can't help but see this costing the overseas buyer more money to get they're package. Beyond this ...
Your package goes through more hands. By shipping yourself, it goes from you to the post office and directly to the buyer. This way, it goes through additional hands.
A third thing to ponder ...
I would not be in the least surprised if the air terminal in Kentucky, automatically selects the shipping for the buyer, and the automated shipping services ALWAYS have a shipping that is far higher than the actual shipping that you will get, face to face, at the post office.
There are so many things that can go into shipping overseas.
For instance ...
If you put into the automated shipping thing on ebay, measurements and weight, that isn't taking into account that the actual, fully packaged item won't weigh more or less complete, and that shifts the price about on the shipping.
So, it's just my opinion that it's best to opt out of the "gobal shipping" program, but that is, of course, your choice as an ebay seller.
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"All these moments will be lost in time, just like ... tears, in the rain. "
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Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted October 03, 2013 12:55 PM
Just to add more info about this.
I have corresponded with the Gentleman over in Germany, and it was strange ...
before he bid on the item, the description said that, thru the Global Express Guaranteed shipping, it would cost only 19 dollars and some cents.
I could only find shipping no lower than 29 dollars, but the strange thing is this ...
How could this ebay program give any kind of accurate shipping amount as ....
1. They didn't have the measurements of the package
2. They didn't have the weight of the package
There's no way they could give an accurate quote to this person in Germany. He was rightfully mad to see that it would end up shipping for more than he was quoted, and the darned quote did nothing but make me look like some rip off artist when it comes to shipping.
More on this subject soon.
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"All these moments will be lost in time, just like ... tears, in the rain. "
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Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted October 04, 2013 12:36 PM
Yeah, hee hee, I'm going to get ya Pat ....
GRRRR!
(that was the Grizzly).
The irritating thing with my most recent sale, "Notorious", is that when I went to make the invoice, it wouldn't allow me to do so, as it stated ...
"This will ship under the Global Express Guarateed program"
1. It never sent an invoice.
2. I called the ebay folks, as I had opted to turn off the GEG program, and they acknowledged that, but since the listing was already up when I turned it off, they informed me that it has to be turned on a sale by sale basis (I am not kidding), and that I could instead go through paypal directly and send a paypal invoice for the sale, (the ebay operator kindly gave me the buyers e-mail in order to make the payment).
I am really getting close to no longer doing overseas sales, as this is a total "cluster f**k" (using proper American vernacular), and I don't blame the overseas buyers from being confused with all of this.
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"All these moments will be lost in time, just like ... tears, in the rain. "
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Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted December 06, 2013 12:45 PM
That's a good question Micheal, but I'm betting that since it goes to the ebay hub to ship overseas, they would have tracking on the package from there, and so, if it gets lost or damaged, they'd obviously know that it wasn't the sellers fault,
... and I'm sure that they're tracking would also cover some jerk from saying that they didn't get it, wanting they're money back, and eBay's own records showing that it was safely delivered ...
However, I can't help but think that perhaps the buyer would still be able to leave bad feedback on the sellers account, even if they aren't responsible.
I'm actually quite confused, I just had a STAR WARS trailer won by a fellow in Poland. I expected that the global shipping program was automatically going to send an invoice and I would have to send it to the hub, as the ebay employee I talked to on the phone said that I'd have to go item by item if I wanted to turn off that option. The global shipping didn't click in, so I think I'll call them again and see what the hell they're doing now.
I'm betting that they got a lot of calls from angry sellers going through a lot of "hoops" and confusion about what they were doing.
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"All these moments will be lost in time, just like ... tears, in the rain. "
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