8mm Forum: Derann Films e-mail problems

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Topic: Derann Films e-mail problems

Alex Fox
Expert Film Handler

Posts: 179
From: Vineland Ontario Canada
Registered: Jul 2003

posted May 20, 2005 08:27 AM

I have tried all this week to e-mail Gary @Derann. DO any of you gents over in the U.K. know of any problems with this company
A Fox

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Kevin Clark
Jedi Master Film Handler

Posts: 978
From: Bapchild, Kent, UK
Registered: May 2004

posted May 20, 2005 09:00 AM

Hello Alex
No problems for me with recent Derann emails but you must put the letters DFS somewhere in the email subject line or their network spam filters will block your email from getting through. If you have already tried this and are sure you are using the correct full email address give them a call instead to see if they are having problems at their end. Good luck!

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Flavio Stabile
Jedi Master Film Handler

Posts: 707
From: Roma, Italia
Registered: Feb 2005

posted May 21, 2005 11:32 AM

Hi Kevin , thank you so much... [Wink]

I don't know how many emails I sent and they came back from the Administrator... [Confused]

Bye,
FLavio

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Kevin Faulkner
Film God

Posts: 4071
From: Essex UK
Registered: Jun 2003

posted May 21, 2005 01:15 PM

If they came back from their Administrator, then its almost certainly down to the spam filters so as Kev C said earlier, put DFS in the subject line.

Kev.

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GS1200 Xenon with Elmo 1.0...great combo along with a 16-CL Xenon for that super bright white light.

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Jan Bister
Darth 8mm

Posts: 2629
From: Ohio, USA
Registered: Jan 2005

posted May 21, 2005 04:15 PM

Perhaps we could have this topic's title edited to say something like "Emails to Derann coming back?" just in case others are having the same trouble and don't know why, but happen to come across this thread. [Smile]

What's a bit odd is that Derann's website makes no mention of it (or didn't last time I checked, anyway). I only knew thanks to the mailed catalog, but had already forgotten again by the time I sent two emails to Gary. He replied to the first but not the second... Now I remember why. [Roll Eyes]

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Call me Phoenix. *dusts off the ashes*

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Alex Fox
Expert Film Handler

Posts: 179
From: Vineland Ontario Canada
Registered: Jul 2003

posted May 22, 2005 08:59 AM

Hi Kevin,
thank you for your reply,yes I did use DFS In the subject matter,but according to DERANNs news letter this was not suppose to come into effect till the end of MAY,however I will keep on trying . To KEVIN F if you happen to read this did you get the info you requested from me. Thank you all for your replys
Alex Fox

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Douglas Meltzer
Moderator