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Topic: BAD EBAY EXPERIENCE
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Oscar Iniesta
Master Film Handler
Posts: 289
From: Madrid
Registered: Aug 2009
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posted March 24, 2010 10:21 AM
Hello. I have recently bought an Elmo Long Play Unit from the german seller Mirko Jovanovic (ebay nick; audirtdi). He sold it as in good shape, and the price was 450 euros plus shipping. He sent it to a wrong buyer. Poor communication, and after two weeks, he tells me doesn´t know where it is. He sent me a name and address in Spain after refusing a refund or a change (So I have to wait if he solved his problem). I begin to look after the item in internet and calling the courier telephones (with my money). I got the phone with the help of some good persons. The other person who received it, is a member of the spanish supe 8 site, so I send an expedition to pick up the parcel. I ask the seller to refund me the money. More than a week I got it. I tell him the Long Play Unit doesn´t work. Of course he says, it was working perfectly when it was in Germany. the courier or the other spanish super 8 fan, must be the guilty in this story, as he explains to me. And yes, this is another story, as many seen everyday on ebay, about a guy who sells expensive junk. So I want to share this experience with you, to avoid buying to the wrong people.
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Osi Osgood
Film God
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Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted July 21, 2011 01:18 PM
definitely pursue your rights to a full refund. One of the few great things about ebay is that they have very secure rights for the buyer. At times, it seems like the buyer has more rights than the seller, so you should have no problem getting your money back.
But most importantly, when you pursue this, PLEASE take all coorespondences between yourself and this "seller" and include them in your complaint. Otherwise, it can be a case of "he said/she said" and you could lose, so compile all those records.
I hope to heck that you have them all, and not just "cut and pasted" but the actual e-mails back and forth, because when you pursue this kind of thing, you need the whole e-mails as each and every e-mail has it's own "code" (so to speak) that is a uniquw identifying mark. By this, ebay will know that your not just manufacturing something but are sending actual verifiable evidence about your claims.
I hope this helps and great good luck on this. You should be able to get your whole financial loss back!
-------------------- "All these moments will be lost in time, just like ... tears, in the rain. "
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