Posts: 2232
From: Sarpsborg, Norway
Registered: Nov 2012
posted May 07, 2014 10:35 AM
I tried to email tons of times now, with orders and questions, but no reply. Anyone else have this problem or is it just me he hates?
Posts: 4554
From: New York, NY, USA
Registered: Jun 2003
posted May 07, 2014 11:12 AM
Vidar & Alex,
No excuses for Steve not replying, but he is a very analog guy in a digital world. I have left orders and not heard back only to find my order arriving in the mail.
He also has a full time job that he has to devote the majority of his time to. It is best to call the voice mail number: 937-296-9036. I'll also check in and make sure he knows that both of you have tried to contact him.
Doug
-------------------- I think there's room for just one more film.....
Posts: 2232
From: Sarpsborg, Norway
Registered: Nov 2012
posted May 07, 2014 11:34 AM
Yes, I know many of the "old timers" are analog, but he did reply to emails earlier. Just lately he's not confirming orders or anything, even after 3 or 4 emails asking if he did get the order. I was more concernced if he was taken ill or anything
Here's crossing my fingers for a few titles I ordered then
Another thing ... How many Reel Image magazines has been released since novemeber 2012? I only gotten two I think (might be three)
Posts: 4486
From: Brussels, Belgium
Registered: Jun 2013
posted May 07, 2014 12:04 PM
It would definitly be easier for overseasers (if this word exists) if it was possible to order or enquire through a website.
posted May 07, 2014 01:33 PM
I have had no problems with Steve at all, in fact from my experience his service is first class. I usually phone in any order and tell hime what I wish to buy. About 4 days later the items are delivered to my home with an invoice, which I then make payment by check. This all works great for me.
-------------------- The best of all worlds- 8mm, super 8mm, 9.5mm, and HD Digital Projection, Elmo GS1200 f1.0 2-blade Eumig S938 Stereo f1.0 Ektar Panasonic PT-AE4000U digital pj
Posts: 2232
From: Sarpsborg, Norway
Registered: Nov 2012
posted May 07, 2014 01:41 PM
A bit more difficult for me in Norway ... I hate speaking english on the phone, but I see your point. I used to get the stuff quickly too and often surprisingly (no confirmation), but lately he either has me on a hate list or trapped in a spam filter. I sent email with receipt and read options turned on and I got a message it was received, but never read
Posts: 4837
From: Plymouth U.K
Registered: Dec 2003
posted May 07, 2014 02:20 PM
I did have a similar thing a few years back when I ordered my Grease feature but have to say fear not, as my order turned up as Doug said it would. Sound as a pond,(or dollar)