New Ebay curiosity

[Osi Osgood]

Today, I wanted to send a seller photos to prove that the DVD set they sent me was busted/broken as if delivery. I was going to attach photos of the item on my reply to they're message, and ebay stated, when I tried to attach them, "youare not allowed to attach as you are denied permissions" !?! How am I supposed to prove my case without being able to attach photos? I went to permissions on my account settings, and it also said basically the same, but in different words. Have any of you ran into this crap?!

[Osi Osgood]

The thing that bugs me, is that, until recently, I was always able to attach photos or files to messages, and now I can't. I don't get it

[Joerg Polzfusz]

I also cannot attach photos anymore. Maybe they noticed that those photos eat bandwidth and storage capacity?

[John Halfacre]

Hi Osi. Saw you query and as I had our monthly account management call with Ebay today I asked our contact if this was something new. He thought it likely to be a glitch in an Ebay software upgrade but is going to raise with their technical people and come back to me. If I get any information back from Ebay I will post on here

[Osi Osgood]

Thanks John. I was able to solve the problem with this seller in this interim, but it would be good to solve this problem, so it's not an issue in the future.

[David Strelitz]

Odd as someone selling an item I had put an offer on last weekend posted back a picture of said item, with a small "plaque" attached to it...on the Photoshopped addition was a name and mobile number 😁. The seller had a similar and newer item that he was just about to list. As it turned out, unrelated, the purchase didn't go ahead as I located the spares I needed.

[John Halfacre]

It seems the issue may be on the Ebay.com and Ebay.de sites. The Ebay.co.uk site still allows 6 pictures to be attached. Will see what the Ebay techies come back with (if they do)

[Osi Osgood]

Well, at the present, when I reply to a sellers question, I can't post a single question!

[Osi Osgood]

I meant, "photo".

[Rodney Bourke]

Here is an interesting article on Scammers selling cars on ebay,
if you watch the Video in the story, there stealing photos of current Cars being sold,
and putting on ebay, then want an ebay Gift card as deposit.

https://www.msn.com/en-au/news/other...rs/ar-BB1hsx0T

[Osi Osgood]

It's amazing how predictable these scammers are, and even more amazing that folks fall for it. The "put the money in gift cards" has always been a Hallmark of the scammer.

[John Halfacre]

Hi Osi. I said I would come back if I heard anything back from our Ebay account manager regarding the problem with not being able to attach pictures to a message. I heard from him today that is an issue primarily with the Ebay.com (ie US) site arising from a software update. It is being worked on for a fix for an upcoming software update but no date given. Apparently they were trying to block people sending a particular type of image file or content, but ended up blocking all images in some circumstances. The Ebay.co.uk site is still working ok as they hadnt rolled out the software update. Passing this on for what its worth - dont shoot the messenger !!!

[Osi Osgood]

That explains a lot! Thanks 4 your efforts!

[Jim Schrader]

While I haven’t had issues whenever I ask the seller to send me pics they ask me for my email so they can send them there, well one is not suppose to exchange contact info so yes it is strange