posted June 27, 2014 04:41 PM
Hello again, just a quick question on my quest to build up my cine list. I've been searching around the internet for places other than eBay to buy films and I've came across a few shops.
one I came across was Classic Home Cinema so I've emailed them a few times for there list, but never heard anything back (seem to have a few films I'd be interested in). So while waiting I've been reading there site (bit confusing, how to order, paypal for America etc) and I see they do a yearly subscription and I wondered if anyone has took it? and if it's worth while?
From: Bristol. United Kingdom
Registered: Oct 2007
posted June 28, 2014 02:13 AM
Using the telephone will be a better bet, bear in mind that the films are stored in separate premises and you may not get an instant confirmation of what you want. You can always use a credit card.
From: Penistone Sheffield UK
Registered: Oct 2012
posted June 28, 2014 05:45 AM
As Maurice says give them a call, that's the best way.
Phil does paper lists every so often, he has also started to use pdf's for e-mail lists.
The last time I visited August 2013 the shop had changed a little, it would have been about 2010 the last time I had been.
The shop its self had model railway items mainly, plus a Fumeo pedestal projecor and film posters. BUT go through the short passage to the rear of the shop and find an Aladdin's cave of super 8 films, and I think 16mm upstairs.
They are having an event in August this year too.
-------------------- I love the smell of film in the morning.
From: Saffron walden.united kingdom
Registered: Jun 2014
posted June 28, 2014 05:59 AM
Hi, i will be attending the classic home cinema shop on saturday august 16th and the later ,sale/auction .who else on here is also going as i look forward to meeting some 8mm film fans
posted July 03, 2014 04:11 PM
CHC's arcane website is not conducive to providing good customer service -- I find it much easier to deal with CHC via Steve Osborne. (And isn't it CHC that's always griping about how collectors don't let them know what titles they'd like to see? CHC itself needs to be better about providing means to actually communicate with customers/collectors.)
From: Leeds, West Yorkshire, UK
Registered: Sep 2013
posted July 03, 2014 05:11 PM
I think the delay in Phill getting back to people is that he is not well at the moment, I visited the shop yesterday and his wife told me about him. I hope he gets well soon, he is a true champion of super 8.
posted July 04, 2014 04:34 AM
That's not so good and I hope that he get's well soon, I don't mean to sound callous but it maybe a good idea to include something on their website about the on-line store isn't 100% operational?
quote: Why don't you just google "classic home cinema", and their page will open and show you everything they have availabe ?
I'm just going by there website, it states:
quote: FULL CATALOGUE/LISTS AVAILABLE BY EMAIL - ASK FOR YOURS - PDF FORMAT- ITS MONTHLY AND FREE OF CHARGE SIMPLY EMAIL US TO GO ON OUR LIST
quote: We do operate a subscription based mail order list - Subscribers get some very special offers , 7-8 lists a year each with 2000 used films on offer, first pick of new aquisitions/sales, new releases and specials open only to subsribers
quote: DO NOT APPLY FOR SPECIAL OFFERS IF YOU ARE NOT A MEMBER OF OUR GROUP MAILING LIST - SOME SPECIALS ARE RESTRICTED TO THOSE MEMBERS . WEB LISTS ARE OPEN TO ALL OF COURSE.
So to myself reading that there is two lists? And another problem I'm foreseeing that if no-one can send out a list then any orders placed aren't going to be processed.
As John said CHC itself needs to be better about providing means to actually communicate with customers/collectors. There website can be a fully automatic process from sending lists to taking orders unlike its current standing of simply people sending card details and left wondering what's going on.
From: Dunstable ,Bedfordshire.
Registered: Jan 2005
posted August 16, 2017 10:55 AM
That has happened on quite a few occasions when I've rang up for films,told one minute they are there and paid for them and when they have arrived it's a film less,Not even told it's not in the parcel is something I don't quite get either,customer care is certainly not one of CHCs strong points.
From: Southern England
Registered: Apr 2008
posted August 16, 2017 11:23 AM
Phil is a bit of an oddball but worth persisting with because he does have some good stuff. Can be slapdash. I once had a problem with an order and he said he would rectify it and as a goodwill gesture said he was sending two free halogen bulbs for my machine. The parcel arrived and with the promised items two empty halogen bulb boxes! Hmmnn. Still don't know if it was a genuine mistake or him telling me where to go...
From: Croydon, London, UK
Registered: Aug 2004
posted August 16, 2017 01:11 PM
It doesn't seem very constructive to bring back a thread that was last in use three ago, simply in order to call a company rubbish. And although everyone is of course entitled to their opinion, it won't exactly help to foster good relations between the leading 8mm forum and the last European source of new releases on 8mm.
From: Dunstable ,Bedfordshire.
Registered: Jan 2005
posted August 16, 2017 03:15 PM
The thread has been edited Adrian now so doesn't make sense,well my reply doesn't anymore,what I stated was fact in the way I've been dealt with by CHC,maybe better not to say anything in future and have other collectors find out for themselves,Mark