No returns accepted??? Perhaps things are different in the Super 8 world but my experience in 16mm is that very many collectors won't even consider bidding on such an auction - this is, after all, used film.
Posts: 1060
From: Cottage Grove OR
Registered: Dec 2010
posted March 05, 2012 02:45 AM
The description for the films are accurate or slightly downplayed so, all sales are final Michael. I've never had anyone ask for their money back. Considering ebay/paypal fees, shipping and handling, time and efforts...no returns is offset with free shipping and excellent feedback.
If I've grossly committed an error in judgment on the description, I'd let them keep the print and return their money.
Posts: 2211
From: New York City, NY, USA
Registered: Jun 2003
posted March 05, 2012 10:55 AM
Just so everyone knows..there is no such thing as a "No Return Policy" Meaning...I sold a projector and said "No Returns". However Ebay told me that all the buyer has to do is file a dispute saying the item was "not as described" and Paypal will reverse the transaction. Which the buyer did and now I owed Paypal. When I called Paypal they told me there is no such thing as a "No Return" auction. Nice right?
Posts: 5468
From: Nouméa, New Caledonia
Registered: Jun 2003
posted March 05, 2012 11:51 AM
Yes Alan, that is called "buyer protection".
Otherwise, buyers can also hit seller from CC (if fund the payment through CC) and seller will get a charge back which will not be protected by paypal.
I once got this kind of return and need to send full refund to the buyer, plus I pay import duty for my own item since the buyer wrote the actual price he paid instead of marking as "return item".
Posts: 1060
From: Cottage Grove OR
Registered: Dec 2010
posted March 05, 2012 12:35 PM
No problem Michael, it's better to explain my return policy.
In the event that there were a frustrating scenario where there were a return and difficult customer, it would certainly turn me off to selling them film again.