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Topic: Paul Foster Films website update
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Maurizio Di Cintio
Jedi Master Film Handler
Posts: 977
From: Ortona, Italy
Registered: Jan 2004
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posted September 15, 2014 07:40 AM
Based on my experience, I have to disagree. Of course it was just once, but because of that kind of experience, there is not going to be another one. The fact he is not a multi national is a no-issue: in fact this is even truer of a forum member who, not long ago, was heavily questioned about cored prints: if the same degree of precision were to be applied to this case, then this post would be much longer than 3 pages. We have to stick to facts which can be summed up as follows:
a) this specific seller has excellent track records, but
b) in one or two cases, he happened to screw it up
c) almost nobody seems to care and
d) I won't either (at least no longer), but...
e) what the majority of the posters here have shown is not very pleasant as I already pointed out.
Mmm... Was it John Ruskin who claimed that even minorities' ideas have to be foster-ed?
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Maurizio
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Maurizio Di Cintio
Jedi Master Film Handler
Posts: 977
From: Ortona, Italy
Registered: Jan 2004
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posted September 16, 2014 08:09 AM
Mark and Tom...! I did try to solve the problem "between the parts": he didn't even bother to reply my last email (July 12th 2014). I understand those who had good experiences want to let others know! But you cannot expect me to change my opinion (based on matter of fact). You can defend him forever but this will not change this fact: in some cases he screwed things up. I hope for him and for fellow(?) collectors he will never again behave like that. But in the past he did. I have been waiting so long for his reply to my latest email that I had forgotten about this, that's why I didn't bring this up earlier (and after all that's just 2 moons ago!!!). Honestly I have better things to do. And apparently he too, since he has never bothered to say anything about this matter (another 'fine' example of good seller to customer relationship). In fact he shouldn't have posted that list in the first place: see point 10 under section "Rules and Policies"
Here's an excerpt:
UNACCEPTABLE:
If you are just advertising your normal line of goods, this is not the place for you. Go away.
If you are discontinuing something from your normal line of goods, posting a note here stating "we are almost sold out" will be deleted.
If your post says something such as "contact us for a catalog", just turn around right now.
Also, website links are not permitted in this category. If you have something to sell, sell it; do not redirect to an external source.
Etc...
Yes, that's selfishness, because several members overlooked my points almost with scorn, as if I never gave sound information and suggestions, as if I still should prove MY reliability which nobody should be able to question, after so many years. And you Tom are one of those: days ago I asked you to elaborate a statement of yours according to which sound heads wear out faster if a projector is mainly used for recording: you've never explained why!!! Thanx for the consideration...
But the worst thing for me is the forum has taken a stance which is undeniable, in favour of this busineessman as opposed to a private individual (me) who got (almost) no solidarity. And you guys are still insisting I am wrong?!!! No way! Those who don't want to see the reality and don't want to hear uncomfortable things are wrong. And maybe some of you might benefit from reading my first posts in this thread more carefully. Please remember:
"Freedom is the right to say things other people don't want to hear" (George Orwell)
"Dirty laundry must be washed within one's own household" (Giulio Andreotti, Italian statesman charged with mafia accusations, commenting on his dislike of neo-realism in Italian cinema).
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Maurizio
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Tom Photiou
Film God
Posts: 4837
From: Plymouth U.K
Registered: Dec 2003
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posted September 16, 2014 11:56 AM
Paul, seriously, its not selfishness at all, I fully agree with what Maurizio has said and wont defend any poor service from any company, all I'm trying to say is perhaps if it occurs then that's the time to bring it to light. Paul Foster hasn't come on here offering anything other than to invite all who's reading to look at his list, he's not selling any particular film, he's simply informing us of his website update, for those who don't want to look at it simply don't. BUT, as I say , I don't defend any poor customer services but i do try to support where possible dealers who continue to offer sales lists, ![[Wink]](wink.gif)
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Steve Klare
Film Guy
Posts: 7016
From: Long Island, NY, USA
Registered: Jun 2003
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posted September 16, 2014 12:29 PM
Guys,
I have every reason to believe what you are talking about with respect to your experiences with Paul. For me the problems are I wasn't there to see it, I don't know Paul's side of it, I don't know what other circumstances occurred which made things go wrong and based on many transactions I've had with Paul I don't believe these problems represent a typical day dealing with him.
I'll grant you If I heard these things before I ever dealt with the guy I might feel a little reluctant to buy from him, but my own experience tells me he's a seller I want to associate with.
That doesn't make the rest of us either blind or selfish, just confident in our own judgment based on our personal experiences.
You have a right to your own choices, and so do the rest of us. If it comes to it, you even have a right to "I told you so!" later on if the rest of us start having trouble too.
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All I ask is a wide screen and a projector to light her by...
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