8mm Forum: Film's bought on ebay recently ?

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Topic: Film's bought on ebay recently ?

Paul Browning
Phenomenal Film Handler

Posts: 1006
From: West Midlands United Kingdom
Registered: Aug 2011

posted September 23, 2011 09:57 AM

Hi all, if you've purchased any films recently from an ebayer called csmacewan,i would check what you purchased is correct in the box.I recently bid on two t&j cartoons to add to my collection only to find one was just the countdown numbers on the leader,(in the correct box) and the other is a film about salmon farming in devon in the 1960's.I do remember there was a top hat feature with fred astaire and a few others chance's are they could be anything.I feel sure it's not intentional on her part but did comment that she should of check them first.So yes this time gent's it really is "BUYER BEWARE".

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Bill Brandenstein
Phenomenal Film Handler

Posts: 1632
From: California
Registered: Aug 2007

posted September 23, 2011 10:35 AM

Paul, have you contacted the seller about the mistakes? Looks like the seller isn't the "owner" of these films and isn't likely a collector. However, that's a signficant feedback profile with a 100% score, so I'd bet that the "no returns accepted" policy doesn't apply to erroneous listings. It's worth a try, right?

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Paul Browning
Phenomenal Film Handler

Posts: 1006
From: West Midlands United Kingdom
Registered: Aug 2011

posted September 23, 2011 03:01 PM

Hi Bill, yes i did contact her, and a full refund was given through paypal,although i would rather have had the film's.The parting comment on her email to me was " i will not be selling anymore films in the future", a genuine mistake and regretable no doubt.

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Nick Field
Expert Film Handler

Posts: 102
From: Herefordshire England
Registered: Jul 2010

posted September 23, 2011 03:50 PM

I suppose it's like the saying don't judge a book only don't judge a film by it's cover.

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David Kilderry
Jedi Master Film Handler

Posts: 963
From: Melbourne, Victoria, Australia
Registered: Feb 2006

posted September 25, 2011 07:33 AM

I finally found a film I had been after for ages........it arrived in a nice box but was a home movie of a family in Italy! No refund offered either just a silly excuse.

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Bryan Chernick
Jedi Master Film Handler

Posts: 654
From: Bothell, WA, USA
Registered: Mar 2010

posted September 26, 2011 03:45 AM

quote:
I finally found a film I had been after for ages........it arrived in a nice box but was a home movie of a family in Italy! No refund offered either just a silly excuse.

That's where feedback comes in handy. I usually say "I'll wait for your response before I leave feedback". It usually works for me.

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David Kilderry
Jedi Master Film Handler

Posts: 963
From: Melbourne, Victoria, Australia
Registered: Feb 2006

posted September 26, 2011 04:54 AM

Bryan, normally I would do that, but the ad said very clearly that sales were at your own risk as they had no way of checking if the right films were in the right boxes. This is one time I let it go.

I would always make it right for the customer however. Even when I have described something perfectly, I had a buyer not happy, so I refunded in full and let him keep the item. That has happened twice in over 600 sales for me.

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