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Topic: NOT SHIPPING OVERSEAS ????
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Joerg Polzfusz
Jedi Master Film Handler
Posts: 815
From: Berlin, Germany, Europe, Earth, Solar System
Registered: Apr 2006
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posted April 22, 2013 12:07 PM
Hi,
there are two problems:
a) Shipping costs: In the USA the shipping costs to Europe, ... drastically increased over the last years. And in most European countries there once were these three shipping-cost-areas: "own country", "Europe" and "Rest of world". Now there are only "own country" and "Rest of world". Hence it's now too costly to ship outside your own country.
b) New eBay-rules: If I don't accept "paypal", I'm not allowed to ship to Australia, France, UK, ... any more. However due to the paypal's fees it's absurd to use it. (E.g. I just sold an item to a guy in Portugal for 45 EUR + 16 EUR shipping. That's approx. 4.50 EUR ebay-fees. If I would have accepted paypal, I would have lost another 1.51 EUR. (or even more if the buyer is located outside the EUR-zone, e.g. UK = 2.73 EUR; Australia = 3.52 EUR... so I might have ended up paying nearly 10 EUR fees for both ebay and paypal!)
Not to mention that I would have to fill out all those custom-regulations-forms when shipping to a place outside the EU.
Jörg
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Winbert Hutahaean
Film God
Posts: 5468
From: Nouméa, New Caledonia
Registered: Jun 2003
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posted April 22, 2013 01:30 PM
Guys,
If you want to complain about that, address that directly to Ebay. It is ebay who makes everything to beocme more difficult:
1. Ebay, apart from the final value fee, is now also taking the final shipping fee (10%). This becomes worst after what Joerg mentioned above, the paypal fee would also apply to money sent for shipping (5%). Now for me who is always being honest with the shipping cost by putting a shipping calculator from the Post Office must increase 30% from whatever appears on the calculator (ps: because 15% VAT also does not appear on calculator) . So if calculator gives $40 I have actually need $52 to avoid I am loosing money because of shipping to overseas. One or two buyers say I am cheating. Man...! :-(
2. Ebay says there is a "buyer protection" which actually is translated as holding seller's money for whatever the buyer's reason. Sending overseas is always expensive even for non-traceable ones. Once the item is not delievered, buyer can easily report to Ebay and Ebay will hold our money and can return the money without sellers' concern. If item is sent with non-traceable one, item may have actualy been delivered but a naught buyer say no. And Ebay still gives a favor always to buyer. This also can be done through chargeback feature using CC company.
3. Now if it is about selling in the forum, the owner of this forum only rules about using English as the language and nothing to do with international sales. Moreover if buyer pays via paypal, seller can still experience no 2 above using paypal complain form or CC chargeback feature.
I am still selling overseas although the above mentioned condition but don't force anyone to do that. It is fully the seller's right.
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Winbert
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Gerald Santana
Phenomenal Film Handler
Posts: 1060
From: Cottage Grove OR
Registered: Dec 2010
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posted April 22, 2013 05:58 PM
I'll take "Shipping Overseas" if still available... J/K.
Shouldn't this thread be on the 8mm Forum or General Yak? ![[Big Grin]](biggrin.gif)
My 2¢ on this is that a seller should reserve the right to refuse service but, there is no harm in buyer asking politely for service.
My guess is that some folks say U.S. only because they think it is "easier" and that the international sales are a bit more work. The work being; filling out a international shipping label from the post office or printing a shipping label from an invoice through paypal.
Through using the invoice method in paypal, if you don't have the software installed on your computer to print the forms, you may have to get a refund on your shipping label, which takes a couple weeks to get back. When using the paying goods option, it usually works fine, from my end, I've never encountered a problem.
If the seller wants a money order, there are several delays there, both to receive payment and to send out the item. The seller does not have USPS labels, has to go into the P.O., doesn't know how to weigh the item and then use the pricing calculator, how much to charge, etc.. There are a lot of factors there that could be perceived as confusing.
Either way, if you ask politely and explain the costs and shipping methods in a manner that is not confusing to the seller, something may come of this...
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http://lostandoutofprintfilms.blogspot.com/
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Greg Marshall
Jedi Master Film Handler
Posts: 612
From: Nashville, TN USA
Registered: Sep 2008
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posted April 22, 2013 07:19 PM
I listed some titles just yesterday, with US shipping, so I'm quite certain this post is directed toward me. Let me say, this is my choice. I nearly got burned last summer selling my Scope print of Romancing The Stone to a guy in Greece. What a friggin' nightmare! It is NOT worth my time and headache, so I can make this choice. Now, if there is something that you may be interested in, I'd be happy to entertain the offer. HOWEVER, I will NOT be responsible for a lost shipment, or a shipment that is at the mercy of the overseas postal service of that particular country.
Thanks!
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Hugh Thompson Scott
Film God
Posts: 3063
From: Gt. Clifton,Cumbria,England
Registered: Jan 2012
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posted April 22, 2013 07:37 PM
There's also the other side of the coin Greg, where films are paid
for but not sent, and reminders are useless against promises
that are not kept and weeks turn into months.This subject was
raised last year, and the buyer was the "bad guy", I notioned
that this was not always the case,but was told that not everyone
had time to go to post offices etc, they had lives to lead.I have
since been proved right, as my appeals in the 16mm section will
show. Some people should never advertise films they have no intention of shipping.
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Greg Marshall
Jedi Master Film Handler
Posts: 612
From: Nashville, TN USA
Registered: Sep 2008
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posted April 22, 2013 08:13 PM
I get that, Hugh..... many members here know me, and I'm 100% honest. On Ebay, 100% positive feedback. Like I said, I'll entertain it, but the buyer's going to have to accept some risk of the postal service, or buy insurance.
Alan, it may have been Spain I shipped to, not Greece, can't recall... the print was stuck in Customs of THAT country... they were being unreasonable on the buyer proving who he was, and would not release the package... after sending every document of me shipping it, they finally released it.... 6 weeks later. Ebay would not assist me, and of course the USPS wouldn't.
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Osi Osgood
Film God
Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005
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posted April 23, 2013 01:03 PM
Also, it appears that paypal takes a bigger chunk out of overseas paypals. I really hate to do it, but I add into my overseas sales, the amount that paypal will take out of the payment before it gets to me, so that I still have just enough to ship the film without it cutting into the actual selling price ...
(which, as has been mentioned, ebay is already digging into, but then, you, as a seller, must take that into account when you first list it ... list it that much higher than what you want to cover the ebay bite) ...
That 2010 I just sold is bei9ng shipped to South Korea. I added ten dollars to the shipping price and sure enough, 9.64 cents were immediately taken out of the paypal before it got to me, leaving only 36 cents above what I needed for shipping.
I had forgotten about that blasted 10 per cent charge that ebay takes from the freaking shipping ... bloody gits!
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"All these moments will be lost in time, just like ... tears, in the rain. "
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Alex Goedert
Junior
Posts: 13
From: Esch-sur-Alzette, Luxembourg
Registered: Dec 2012
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posted April 24, 2013 03:12 AM
Hi, just adding my 2 cents worth...
Up to now, i've dealt with people on this and other forums as well as on eBay; i've paid fro films with credit card, PayPal or wire transfer; i've bought from the usual retailers from the US, UK, France and Belgium; i've bought films from France, Belgium, The Netherlands, Germany, England, Italy, Greece, New Zealand, Australia, the United States and Canada; the films were either shipped directly to my adress or to parcel stations in the US, UK, Germany or France - and with all of the above, i've never, EVER had a problem!
True, some films took longer to reach their destination than others, but most of them were quite quick to reach me (always between 3 days and two weeks). Once a parcel got blocked for a week or two at the german customs office but that's about it.
I'd like to add that, living in Luxembourg, buying films from foreign sellers is the ONLY way i could ever lay my hands on certain copies. With a population of roughly 500.000 and two known collectors (that's including myself!), i'm quite thankful to everyone considering to sell abroad as there's not much of a market around here! :-)
Alex
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Tom Photiou
Film God
Posts: 4837
From: Plymouth U.K
Registered: Dec 2003
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posted April 24, 2013 01:09 PM
Did anyone read the article in a recent paper here in the UK about the sneaky change in the way post is now priced here in the Uk to within the UK and abroad? Due to the amount of work they get via ebay they decided it doesnt make enough money and takes too much of the counter staffs time, therefore (as i found out on a recent trip to the post office) all the prices have gone up again and parcels that use to cost around £2-£3 are now almost £6 and so on.
Strange isnt it, i thought the fact they were so busy in a recession would have been good news, in a way i can see a part of what they are saying, two weeks ago when i went to post a simple small package i had to wait almost half an hour due to the bloke in front of me having no less than two sackfulls,(i do mean black bin liners full) of packages of differing sizes, all quite small so there were loads of them and each one had to be weighed and small forms for insuranses filled out, WHAT A DICK BRAIN, but hey, thats the postal service. ![[Confused]](confused.gif)
Its this buisness the PO are now trying to off load and price out as this guy took away enough time for many other customers to have been served.
It use to be the pensioners on a Monday ![[Wink]](wink.gif)
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Hugh Thompson Scott
Film God
Posts: 3063
From: Gt. Clifton,Cumbria,England
Registered: Jan 2012
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posted April 24, 2013 08:09 PM
Hermes, I found out, have no distribution stations in the UK,they
actually use forecourt garage stations as depots.I bought a film
from a UK seller a couple of weeks ago that took six days to get to me as they use private cars to carry goods.The delivery companies in the UK, COULD NOT function without the infrastructure of the
Royal Mail. So if you don't mind, we'll keep our Postal system and
the private carriers can fight amongst themselves.A parcel sent
through our post takes 48 hours inland,std price or for extra payment 24. The service on private delivery is non existant if
you miss a drop, especially if you try to contact them online.One
of the problems we have in our postal system, is that we employ
too many non nationals that can neither speak or read our language, as was revealed on a Channel 4 documentary where
Somalies were dumping mail in alleys or abandoning cart loads
in the road side.Government interference again.
So thanks, but no thanks Winbert we'll stay with Royal Mail, the
best service in the world.
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