Author
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Topic: USPS Tracking
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Dave Cragg
Expert Film Handler
Posts: 166
From: Merseyside, Great Britain
Registered: Jun 2005
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posted September 28, 2011 08:07 AM
Hi, has anyone else tried to track a parcel through this system? When I do, all it says is they received electronic notification on the 6th September to expect this parcel, but that this is not confirmation that they have actually received it. The estimated delivery date was 15th - 21st September. Has anyone had this tracking information, only for the package to suddenly arrive?
I'm particularly concerned as I emailed the seller through Ebay on Friday but still no response.
Also the seller has 100% feedback, yet looking through his iondividual feedback I see he has 2 negatives and 1 neutral?
Thanks, Dave [ September 28, 2011, 12:27 PM: Message edited by: Dave Cragg ]
-------------------- Wide eyed novice.
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Wayne Tuell
Master Film Handler
Posts: 488
From: Minden, NV
Registered: Jul 2009
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posted September 28, 2011 06:09 PM
Yes, it can be tracked. I am assuming you have a package coming from US to UK. The electronic notification I would guess means they purchased online postage...but the customs form still needs to be filled out by hand.
Have them either supply you with the number on the upper left of the customs form they had to fill out before sending or fax you a copy which they were given after dropping the package off with a postal worker. There are several duplicate pages to the form. The post office keeps a couple for their records, one or two go with the package, one goes to the sender as proof of sending. ALL will be stamped with a month - day - year stamp.
The customs form will show when the package was dropped off at the post office, where it went before leaving the country, in customs in your country, and notice for you to pick up your package...I ship a lot out of the U.S. I get emails all the time wanting to know where packages are...they are always held up in customs and always arrive.
It should read something like CP 000 000 000 US Although all the numbers/letters will not have spaces on the form, you must enter the spaces when tracking.
Use this link to track.
https://tools.usps.com/go/TrackConfirmAction
If they can not supply you with a number...then raise hell.
I will also assume you paid via paypal, contact them too if you can not get a reply from the seller. Paypal will freeze their account until the situation is rectified. It is a crappy thing to do...as a seller I know it sucks to even suggest going that route with someone. But if they ignore you, what else can you do?
-------------------- www.16mmDrive-InFilms.com
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