8mm Forum


  
my profile | my password | search | faq | register | forum home
  next oldest topic   next newest topic
» 8mm Forum   » 8mm Forum   » Did Derann ever disapoint you? (Page 1)

 - UBBFriend: Email this page to someone!  
This topic comprises 3 pages: 1  2  3 
 
Author Topic: Did Derann ever disapoint you?
Paul Adsett
Film God

Posts: 5003
From: USA
Registered: Jun 2003


 - posted February 01, 2016 07:46 PM      Profile for Paul Adsett     Send New Private Message       Edit/Delete Post 
The praises of Derann's print quality are all over this forum, and for the most part Derann became the bench mark of Super 8mm print quality. But not always. There were occasions when I was severely disappointed in the product I received from them. Three in particular come to mind:

The feature length American In Paris was probably the worst. I was expecting a glorious pin sharp print similar to Singin In The Rain, instead of which I got a soft focus print which w as even more blurred and washed out over the whole length of the right side of the film, and the sound was atrocious and impossible to re-record. Plus the editing was a hack job which ruined the whole pacing of the film.

The honors for runner up goes to the feature length black and white print of Dead Of Night, the superb Ealing Studios horror film anthology. Or should I say the grey and white print, because that's the way it looked throughout, with soft focus and washed out highlights. This film also had dreadful sound quality.

Third place goes to the 400ft Three Cheers For The Girls, a great compilation reel of some of Busby Berkeley's lesser known musical routines. This film is another 'grey and white' dupey print with poor sound.

None of these films should have been up for sale by Derann, but they were.

Any others?

--------------------
The best of all worlds- 8mm, super 8mm, 9.5mm, and HD Digital Projection,
Elmo GS1200 f1.0 2-blade
Eumig S938 Stereo f1.0 Ektar
Panasonic PT-AE4000U digital pj

 |  IP: Logged

Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012


 - posted February 01, 2016 07:59 PM      Profile for Andrew Woodcock         Edit/Delete Post 
Once pre striped stock dried up and Derek then within a few short years met his maker, things became very very different Paul, no doubt about that.

However, then again in Derek's lifetime, he solo crafted through sheer determination, that striped stock of some kind kept coming through to the punters via £10K of scrap Polyester film and was able somehow to find another UK Lab after losing the superb Rank Labs in Bucks!

It was a minor miracle of Derek's sheer determination that we got anything at all once the "big" 2 pulled away from producing Agfa and Kodak Pre Striped Stock!!

Time caught up with them all in the newly aroused Digital era sadly!

If Derek had lived until now, even without the energy or inclination, I have no doubt whatsoever that he would have had the pursuasive powers to have made Kodak realize what a void of a lifetimes work they have, until now, left behind themselves and completely turned their back on!

Derann and Derek in particular, from all of my understandings, kept our 8mm alive way beyond what anyone else was prepared to do so far as investment was concerned.

We should have no complaints given the outcome of circumstance as we know now!

--------------------
"C'mon Baggy..Get with the beat"

 |  IP: Logged

Joseph Randall
Master Film Handler

Posts: 437
From: Wyckoff, NJ, USA
Registered: Jun 2015


 - posted February 01, 2016 08:42 PM      Profile for Joseph Randall     Send New Private Message       Edit/Delete Post 
Paul,

You said American In Paris was feature length, but you also commented on the editing. Can you please clarify?

[Smile]

Thanks

 |  IP: Logged

Steve Klare
Film Guy

Posts: 7016
From: Long Island, NY, USA
Registered: Jun 2003


 - posted February 01, 2016 08:50 PM      Profile for Steve Klare   Email Steve Klare   Send New Private Message       Edit/Delete Post 
My son had DVD of classic Mickey Mouse cartoons, and one: "On Ice" caught my eye.

Derann had it available new so I paid the full Code "E" (£25.99) and got back a film with colors like it was 40 years old on E-bay from someone's attic!

Gary Brocklehurst told me the negative was the problem and it was the best they could do, but by the same token they refunded me and reimbursed me for the return shipping too.

The big disappointment wasn't a technical one, kind of a communications...thing.

I come to this a lot later than many here: I got into sound in 2002. I'll only have one brand new projector my entire life and only one brand new feature too.

I had been lusting after a print of "Toy Story" ever since I found out it was possible to get one. One Christmas my wife decided to surprise me. She ordered it in September just to be sure.

-Christmas morning there was a shiny box under the tree...with an IOU for my print!

Come about June, a hefty package was on my porch!

It had finally ARRIVED...except it really hadn't!

I threaded "Toy Story" up and found myself watching "Hunchback of Notre Dame"!

("WHAT THE....????!!!!")

I was afraid: "What if I LIKE this movie?! Will we wind up buying TWO features??!!!" (-Clever sales strategy!)

(Fortunately I didn't, especially not that much!)

Once again: Derann didn't leave me hanging, they made it right in the end.

My very last brand new print arrived from them 260 feet on a 200 foot reel! The head of the film was a good half inch higher than the flanges and that first time through the machine had the feel of walking a tightrope! (How they jammed it into a 200' box I have no idea!)

-So they weren't perfect, just like the rest of us. Even with that I wish I could do it again!

--------------------
All I ask is a wide screen and a projector to light her by...

 |  IP: Logged

Graham Ritchie
Film God

Posts: 4001
From: New Zealand
Registered: Feb 2006


 - posted February 02, 2016 01:16 AM      Profile for Graham Ritchie   Email Graham Ritchie   Send New Private Message       Edit/Delete Post 
Nope [Smile]

There service was second to none.

I once bought a second hand print from there second hand list "Once Upon a Mouse" had it for a couple of years, but I was never that happy with the sound track. I contacted Gary and offered to pay "as it was an old second hand print", if they could re-record the sound track. I sent the film to them and within a couple of weeks it came back with "perfect" sound. Not only did they do this for me, but refused to charge me for doing it and the return postage....brilliant. I did once buy a new print of "Motor Mania" the picture quality was stunning. I phoned Gary to say thanks for the stunning print but a pity its got no sound [Frown] . Sent it back and again a few weeks later, it came back with an excellent sound track [Smile]

I must say, I do miss Derann films and in particular dealing with Gary, either over the phone or as in the case, in later years the internet.

 |  IP: Logged

Del Phillipson
Jedi Master Film Handler

Posts: 679
From: Derbyshire, England
Registered: Dec 2005


 - posted February 02, 2016 03:49 AM      Profile for Del Phillipson   Email Del Phillipson   Send New Private Message       Edit/Delete Post 
NO, end of, without Derek & Derann super 8 would probably have died out years ago. Yes maybe sometimes prints weren't as expected but when you saw the process in which they were made you can forgive that, plus they were a great bunch of guy's too.

 |  IP: Logged

Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012


 - posted February 02, 2016 04:46 AM      Profile for Andrew Woodcock         Edit/Delete Post 
Steve, it's a cracking film, you should have bought both! [Big Grin] [Big Grin] [Wink]

--------------------
"C'mon Baggy..Get with the beat"

 |  IP: Logged

Phil Murat
Jedi Master Film Handler

Posts: 671
From: Villeneuve St Georges, France
Registered: Dec 2015


 - posted February 02, 2016 04:58 AM      Profile for Phil Murat   Email Phil Murat   Send New Private Message       Edit/Delete Post 
Derann did a Great Job: From my side ,this is the best rate Quality/Price ever seen. Perry was very good too. Contact with Gary was excellent. They were very professionnal, it was easy to exchange a print or a reel if a problem occurs. The only think I never solve completly is the quality problem of Reel Nr3 from "Little Mermaid" (Some funny light shadows appears from time to time, otherwise this is a very good copy, look like to be stable , 25 years later!!).

80% of my collection come from Derann from 1985 to 1995 (from memory) and is polyester base.....

Congratulation to the Team and Perry's Too !!!

D. KEMPSKI copies were "probably" the best due to a great negative source, but price was very High.
Very stable colours many years after, very sharp pictures, serous Lab job.

In comparison, products from "Film Office" offer a quality much more fluctuating, due to laboratories Job and Negative sources.
Many "Film Office" movies fade out and turn to pinky.

"Les Grands Films Classique" were much better than Film Office, but more specialised in Classicals (Great Copies from Charlie Chaplin features - Don't miss them- , also "Drole de Drame", "l'Auberge Rouge", etc...are great)

 |  IP: Logged

Brian Fretwell
Phenomenal Film Handler

Posts: 1785
From: London, UK
Registered: Jun 2014


 - posted February 02, 2016 06:31 AM      Profile for Brian Fretwell   Email Brian Fretwell   Send New Private Message       Edit/Delete Post 
Did they ever disappoint me - only by closing down!
Mind you I did laugh at the label price of the last (50ft) trailer I bought from them - £80 for Hello Dolly, it was less than that for each 600ft reel of the feature. Ged didn't charge me that, of course.

 |  IP: Logged

David Hardy
Jedi Master Film Handler

Posts: 955
From: Johnshaven Village , Montrose, Scotland
Registered: Jan 2015


 - posted February 02, 2016 06:36 AM      Profile for David Hardy     Send New Private Message       Edit/Delete Post 
In all my years of buying from DFS i can honestly state that as a company who sold films DFS never disappointed me.
Sometimes the quality of their prints did but this problem was always resolved in some way.
Just before they closed i bought the feature of THE CURSE OF FRANKENSTEIN from them. It was the last remaining copy.
Unfortunately it had a serious lab fault with the colour.
Ged gave me a full refund instantly.
Yes not all the product they sold was "perfect" but i was glad to put up with an "acceptable" amount of defects that were down to the masters used.
I really miss DFS and all the team.

--------------------
" My equipment's more important than your rats. "

 |  IP: Logged

Steve Klare
Film Guy

Posts: 7016
From: Long Island, NY, USA
Registered: Jun 2003


 - posted February 02, 2016 12:54 PM      Profile for Steve Klare   Email Steve Klare   Send New Private Message       Edit/Delete Post 
I've been told the measure of character is not never making mistakes, but taking responsibility when you do.

They always did whatever it took to make things right when there was trouble, and more than that when a choice had to be made they usually worked things out in my favor.

Gary was just a generally decent guy to deal with. I told him I needed a really faded print, but with a decent stripe to work out recording with a projector.

-he sent me one free and insisted on it too.

I said at the time they closed that they changed this hobby for me. I could ignore the scattering of sound prints on E-bay, but when I found out about them and saw their catalog of brand new sound films there was no way I was sticking strictly silent!

--------------------
All I ask is a wide screen and a projector to light her by...

 |  IP: Logged

Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012


 - posted February 02, 2016 01:13 PM      Profile for Andrew Woodcock         Edit/Delete Post 
They changed the outlook towards the hobby of anyone who regularly dealt with them I bet.

They made the hobby so exciting with the type of releases they put out, and 9 times out of 10, the quality was superb also.

The stock and quality of their prints in the late 80's to mid 90's was unbeatable in many many cases.

--------------------
"C'mon Baggy..Get with the beat"

 |  IP: Logged

David Ollerearnshaw
Phenomenal Film Handler

Posts: 1373
From: Penistone Sheffield UK
Registered: Oct 2012


 - posted February 02, 2016 01:16 PM      Profile for David Ollerearnshaw   Author's Homepage   Email David Ollerearnshaw   Send New Private Message       Edit/Delete Post 
Re An American In Paris/ Wasn't this a Ken Films release originally? And a few of their full features were not quite full features.

--------------------
I love the smell of film in the morning.

http://www.thereelimage.co.uk/

 |  IP: Logged

Osi Osgood
Film God

Posts: 10204
From: Mountian Home, ID.
Registered: Jul 2005


 - posted February 02, 2016 01:16 PM      Profile for Osi Osgood   Author's Homepage     Send New Private Message       Edit/Delete Post 
Only towards the end, but it was something that, quite frankly, Derann could really do nothing to avoid, and that was that dreaded, very bluish LPP film stock near the end, (Fantasia 2000 was a victim of it) ...

but in every other aspect, Derann were truly top notch! I always LOVED they're used film lists as, when they said color was so/so, it was actually pretty darned good, but by Derann's standards, only so/so. That's how good Derann was and ever-will be! [Smile]

--------------------
"All these moments will be lost in time, just like ... tears, in the rain. "

 |  IP: Logged

Simon Balderston
Expert Film Handler

Posts: 164
From: North Lincolnshire, UK
Registered: Nov 2015


 - posted February 02, 2016 01:21 PM      Profile for Simon Balderston     Send New Private Message       Edit/Delete Post 
if it wasn't for derann we would not be having this chat because film would be dead by now

--------------------
kinema king

 |  IP: Logged

Barry Fritz
Phenomenal Film Handler

Posts: 1061
From: Burnsville, MN, USA
Registered: Dec 2009


 - posted February 02, 2016 01:32 PM      Profile for Barry Fritz   Email Barry Fritz   Send New Private Message       Edit/Delete Post 
Though not your intention Paul, this thread is a nice trubute to a great company and fine gentlemen.

 |  IP: Logged

Paul Adsett
Film God

Posts: 5003
From: USA
Registered: Jun 2003


 - posted February 02, 2016 02:11 PM      Profile for Paul Adsett     Send New Private Message       Edit/Delete Post 
I'm glad it's turning out that way Barry. Clearly Derann had a very satisfied customer base, and the complaints were few and far between.

--------------------
The best of all worlds- 8mm, super 8mm, 9.5mm, and HD Digital Projection,
Elmo GS1200 f1.0 2-blade
Eumig S938 Stereo f1.0 Ektar
Panasonic PT-AE4000U digital pj

 |  IP: Logged

Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012


 - posted February 02, 2016 03:28 PM      Profile for Andrew Woodcock         Edit/Delete Post 
I think they did have their fair share of complaints Paul from what I have read and learned over the past few years, but as Steve pointed out earlier, it's they manner in which they dealt with those complaints that made them the special company we all realize they were here.

Nobody was ever given the cold shoulder with a valid complaint from my understanding.

--------------------
"C'mon Baggy..Get with the beat"

 |  IP: Logged

Steve Klare
Film Guy

Posts: 7016
From: Long Island, NY, USA
Registered: Jun 2003


 - posted February 02, 2016 04:37 PM      Profile for Steve Klare   Email Steve Klare   Send New Private Message       Edit/Delete Post 
A company like that has a special relationship with their customers: very few people buying something from a seller who could probably make a lot more money doing something else.

-it takes a little patience and understanding all around to keep everybody going.

What they did couldn't have been easy, especially later on as the resources available to produce new prints got kind of thin and the production equipment became worn and irreparable by normal standards.

-a few bumps in the road were bound to happen. I'm still glad I was along for the ride!

--------------------
All I ask is a wide screen and a projector to light her by...

 |  IP: Logged

Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012


 - posted February 02, 2016 04:48 PM      Profile for Andrew Woodcock         Edit/Delete Post 
10k of scrap film stock tells us all it was nigh on impossible at times Steve!

Can you imagine anyone else sitting back at the end of each day of failure, allowing this kind of money to slip away, having the motivation to go again the next day?

It took someone as passionate and determined as Derek clearly must have been to keep it alive through to the noughties and then slightly beyond.

--------------------
"C'mon Baggy..Get with the beat"

 |  IP: Logged

Jason Smith
Master Film Handler

Posts: 358
From: Tohoku, Japan
Registered: Oct 2015


 - posted February 02, 2016 05:36 PM      Profile for Jason Smith     Send New Private Message       Edit/Delete Post 
As someone who is new to this hobby, if it were not for Derann, I would probably be spending my time watching beet red digests if it were not for Derann.

I`ve been able to aquire quite a few secondhand Derann prints and their quality is great.

I do feel disappointed with my Derann cutdown of Gremlins. I cant describe my exact problem with the print. I guess the source negative wasn`t the best.

 |  IP: Logged

Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012


 - posted February 02, 2016 05:52 PM      Profile for Andrew Woodcock         Edit/Delete Post 
It should look fabulous. The quality was on par with the best from that era.

--------------------
"C'mon Baggy..Get with the beat"

 |  IP: Logged

Mike Newell
Jedi Master Film Handler

Posts: 826
From: United Kingdom
Registered: Jun 2003


 - posted February 02, 2016 06:02 PM      Profile for Mike Newell   Author's Homepage     Send New Private Message       Edit/Delete Post 
When you bought a title at a premium price then went to a convention and they had it a some ridiculous silly low price or the other old classic you bought a brand new print sealed in cellophane and when you opened it there was a splice on the leader. When queried with Mike Dimmock how this could be he replied aw you got one of the good ones aren't you lucky!!!

 |  IP: Logged

Andrew Woodcock
Film God

Posts: 7477
From: Manchester Uk
Registered: Aug 2012


 - posted February 02, 2016 07:36 PM      Profile for Andrew Woodcock         Edit/Delete Post 
Rough with the smooth Mike. [Smile]

--------------------
"C'mon Baggy..Get with the beat"

 |  IP: Logged

Alan Rik
Film God

Posts: 2211
From: New York City, NY, USA
Registered: Jun 2003


 - posted February 02, 2016 08:33 PM      Profile for Alan Rik   Email Alan Rik   Send New Private Message       Edit/Delete Post 
Very few disappointments. Of course the disappointed email.."Our apologies but film XXXX has been sold. " That was never fun! And it happened about 80% of the time for me. I kept thinking the list must be released a few hours before in the UK and then released to the rest of the world...ha ha! [Smile]
I got a print of "The Fog" which was soft focus the whole way through. Returned it. Then I had a new print of Grease Scope and reel 7 had bad audio. They replaced it with another reel 7 but that one was only a little better. 100 Years of FILM by AFI which had the most muffled audio I have ever heard. I just didn't feel like sending it back because it would have cost at least $25 to do so. And that was it. Everything else was great and if it wasn't for Derann.. I would never have gotten back into the hobby. My first purchase from them was "Beauty and the Beast". Sent with a nice note by Mr. Simmons.
And I fell out of my chair when I saw the image. I knew then I had to get another GS1200 as I sold mine in 1993 when I thought Super 8 was dead.

 |  IP: Logged



All times are Central
This topic comprises 3 pages: 1  2  3 
 
   Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:

Visit www.film-tech.com for free equipment manual downloads. Copyright 2003-2019 Film-Tech Cinema Systems LLC

Powered by Infopop Corporation
UBB.classicTM 6.3.1.2